1. "Watch out for scare tactics. Admonitions like 'I wouldn't drive this another mile' should be viewed with suspicion."
2. "Check for ASE [National Institute for Automotive Service Excellence] or AAA [American Automobile Association] certification, as well as a state license. Reputable shops are proud to display them."
3. "Ask, ask, ask. For recommendations, years in business, warranties offered, licenses, and the type of equipment used. Look for a clean garage. A floor cluttered with empty oil cans, worn tires, and dirty rags is a red flag."
4. "Never sign a blank authorization form. Always get a signed work order with a specific estimate for each job and warranties that apply."
5. "It's nuts to take a car with engine problems to a shop without a good engine analyzer and scan tool. Any mechanic who says 'I don't need fancy equipment' should be avoided."
6. "Synthetic motor oils may cost more, but you'll get a lot more miles between changes."


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