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What Insurance Companies Can Do- Create insurance plans with more transparency, open communication and access to information.
A plan that really works: the Group Health Cooperative (ghc.org). This member-governed, nonprofit HMO with more than 574,000 members in Washington and Idaho has a truly patient-centered philosophy. It has a service that allows patients to do everything online: refill prescriptions, talk with their doctors, view their medical records and even get test results. Member satisfaction scores are through the roof.
- Get medicines to people who need them but cannot afford them. Great model: the Partnership for Prescription Assistance (PPA).
Since its launch in April 2005, PPA has matched more than 2.4 million people to patient assistance programs for free or nearly free prescription drugs. It's a single point of access to more than 475 public and private patient assistance programs, including more than 180 programs offered by pharmaceutical companies (888-477-2669; pparx.org).
- Make the commitment to online resources and electronic records. Experts believe they'll reduce mistakes and save money.
- Take one new step to live a healthier life.
Let's pledge to do one thing better: Steam some broccoli, throw away the cigarettes, go for a 30-minute walk, breathe deeply in a quiet place for 10 minutes to reduce stress. Who can make the biggest difference in our nation's health? We can.




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