13 Things Your Mall Salesperson Won’t Tell You

We talked to the folks at your local malls to get the lowdown on sneaky, smart ways you can save money when shopping.

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1. If your cart is vibrating, proceed with caution.

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Some retailers are adding raised floor tiles and carpet to certain areas because they make you walk more slowly, giving you extra time to check out the goods. Studies show it can boost your spending by up to 8 percent.

2. If you can, skip the shopping cart altogether, or at least carry a smaller basket.

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Studies show that you buy up to 40 percent more if we double the size of your cart, because you subconsciously want to fill it.

3. When you find what you’re looking for, use a price-comparison app like RedLaser or Google Shopper to see if the same item is cheaper somewhere else.

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You can also ask the salesperson to call you if the price drops.

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4. We often have better deals on weekdays.

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That’s when new merchandise comes, so we do markdowns then. Plus, store traffic is slow and we’re trying to bring people into the store.      

5. If something sold at a mall kiosk catches your eye, remember this:

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Kiosks pay the highest rent per sqare foot, so chances are you’re not getting a bargain.

6. Just because something is at the end of an aisle with a big, bold price tag doesn’t mean it’s on sale.

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Manufacturers pay for the privilege of being there.      

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7. Please do invite your friend or husband to join you at the mall.

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When you have company, you always buy more.

8. Don’t be too surprised at poor customer service.

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Most retailers barely train their workers, pay them close to minimum wage, and ask them to do everything from cleaning toilets to unloading merchandise. The average length of employment: 90 days.      

9. There’s a reason we call our register displays “impulse towers.”

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Avoid them.

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10. Clearance areas are designed to make you feel like you’re on a treasure hunt.

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There are some amazing buys. But we also know that after searching the racks for 20 minutes, you’ll likely decide something is a treasure even if it isn’t.    

11. After you buy something, keep your receipt and pay attention.

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If the price drops within a certain number of days, many of us will refund the difference.

12. Want to avoid the mall?

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Order online. December 18 is free shipping day. More than 1,000 retailers offer free shipping and promise delivery by Christmas Eve. Find out more at freeshippingday.com.      

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13. When you’re ordering online, especially if you’re shopping for jewelry, here’s a tip for just before you hit “place your order”: Cancel it.

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Some retailers will send you a personal email a few minutes later offering a 10 or 15 percent discount if you go back and make the purchase.  


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