1. Photograph the problem, then whip out the pictures as proof of, say, a less than relaxing hotel room.
2. Ask the manager to come out from behind the counter for a private chat. He may appreciate your discretion and remedy the problem quickly.
3. State the facts, without hyperbole, and their “unhappy effect” on you and your family. When the manager asks you how he can address the problem, calmly start reciting the list again. You may get more satisfaction than you imagined.
4. The longer you stay on the phone with customer service reps, the harder they may try to satisfy you and get you off the line so they can make their hourly quotas.
5. Ask the company rep, “What would you do if you were in my shoes?”
6. Write a letter, be sure to use the word fraud, and send it registered mail for dramatic effect.
Source: Tips from readers in “The Haggler,” by David Segal, New York Times
Some people like to travel by train because it combines the slowness of a car with the cramped public exposure of an airplane.
I think my pilot was a little inexperienced. We were sitting on the runway, and he said, “OK, folks, we’re gonna be taking off in a just few—whoa! Here we go.”
“I can’t wait until your vacation is over.” —Everyone following you on Instagram
A man knocked on my door and asked for a donation toward the local swimming pool. So I gave him a glass of water.
Comedian Greg Davies
Just found the worst page in the entire dictionary. What I saw was disgraceful, disgusting, dishonest, and disingenuous.
Client: We need you to log in to the YouTube and make all our company videos viral.
My cat just walked up to the paper shredder and said, “Teach me everything you know.”
“Just because you can’t dance doesn’t mean you shouldn’t dance.” —Alcohol
@yoyoha (Josh Hara)
My parents didn’t want to move to Florida, but they turned 60 and that’s the law.
Q: What do you call an Amish guy with his hand in a horse’s mouth?
A: A mechanic.