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Jet Crash in the Jungle

Hailstones pelted the plane. It lurched out of control. Then passengers saw the treetops.

A Real Adventure

Let's do something different," Monica Glenn said to her fiancé, William Zea, shortly after he proposed. "Let's honeymoon in the jungle."

Monica, an American from California, had met William in Arequipa, Peru, where she was teaching English in an elementary school. The two sang in a choir at the local university. She was a soprano. William, who was working toward a professional degree in industrial engineering, was a tenor. The romance bloomed to the strains of the haunting Spanish folk song "Te Quiero" ("I love you").

Their wedding, on August 21, 2005, was picture-perfect. Monica swept down the aisle of the old Peruvian church in a handmade gown, clutching a bouquet of melody roses and beaming at her family, who'd flown in from California to be there.

Two days later, the newlyweds rattled along a winding coastal road on a 14-hour bus ride to Lima, spinning with excitement. A 27-year-old with a sweep of shoulder-length brown hair, Monica had always been an adventurer. After college, she joined the Peace Corps and taught English in a rural village in China. Still eager to explore new cultures, she found a teaching position -- and William -- in Arequipa.

As the bus bumped along, Monica flipped through a guidebook, reading about the Peruvian rain forest, one of the most biodiverse places on earth. "I hope we see some monkeys," she said to William.

They planned to fly to the northeast city of Pucallpa, and then on to Iquitos, a frontier town at the headwaters of the Amazon. The area was known for its hanging bridges -- catwalks constructed high up in the treetops of the jungle -- and for its wilderness river cruises.

Their tour package included a four-day trip down the Amazon in a shallow-draft boat. Sleeping in single beds surrounded by mosquito netting in a jungle lodge isn't everyone's dream honeymoon -- but it was theirs. A real adventure.

At the airport in Lima, another American, Gabriel Vivas, was on an excursion of his own. Gabriel, a round-faced man with a crew cut and a big smile, stood on the tarmac, waiting to board the red-and-white TANS Peru jetliner. With him, gripping a carry-on and a shopping bag filled with gifts, was his wife, Diana. The two Brooklyn residents had saved to make the trip from New York -- their first vacation away from their five kids. They had planned to fly to Pucallpa so Diana could finally meet Gabriel's dad.

"It's just a hop, skip and a jump," Gabriel, the manager of an audio- equipment rental store, told Diana, who was a nervous flier.

The trip was special in another way. Accompanying them were Gabriel's brother, José, and his three girls.

José's oldest daughter, Joshelyn, was celebrating her 15th birthday, or Quinceañera -- which in Latin countries marks a girl's transition from childhood to maturity. There was going to be a family party with music, dancing and a five-layer cake with pink roses.

Now, laden with backpacks, CDs and 45 treat bags for local school-children, the Vivas clan jostled up the stairs to board the Boeing 737.

Passengers moved slowly down the aisle, finding seats, stowing luggage and clicking on seat belts. With 92 passengers and 6 crew members, Flight 204 was filled to near capacity.

At 2:24 p.m., the plane lifted off the runway and into sunny skies, then banked over the rooftops of Lima, beginning its climb to a cruising altitude of 10,000 feet. The 300-mile flight would take an hour.

One of the flight attendants, Paola Chu, worked her way down the aisle, serving cake, juice and coffee as passengers leaned toward the windows for a better view.

Paola was in charge of the back of the plane. TANS flight attendants took positions based on seniority, and Paola expected to work up front that day. Instead, she was assigned to a second team in the back. She could handle it. In just three short years, flying for two airlines, she'd seen it all -- turbulence, unruly passengers, airsick kids.

"Look how beautiful it is!" exclaimed Diana Vivas. Below lay the Andes mountains, a magical panoply of thickly forested green, laced with shimmering blue rivers and lakes.

Next to Diana, Gabriel chatted excitedly, pointing to tiny Indian villages below. "People there still carry their clothes to the river to wash them," he told his wife. In the row behind them, the three dark-haired Vivas girls ate cake and sipped soda.

Monica Glenn had fallen asleep, but William was awake. The newlywed engineering student was also a volunteer firefighter, and sometimes he found himself replaying images of a 1996 plane crash in the mountains near his hometown. He and his crew had rushed to the site, only to find all 117 passengers dead. Now he pulled the plastic emergency safety card from the seat pocket and studied it carefully. In case of an emergency, it said, passengers should use the nearest exit. William glanced up; the closest one was two rows in front of him. He put the card back, pushing away his anxiety.

The Boeing 737, one of three aircraft owned by TANS Peru, had 20 rows, with four emergency exits: one in the front, one in the middle and two toward the rear. The state-owned airline linked Lima with jungle and mountain towns. Flying in remote and rugged regions in poor countries can be risky. The "2005 Safety Report" of the International Air Transport Association shows that the "loss rate" for Western-built jet aircraft is 13 times greater in Latin America than North America. Adverse weather is a factor in 70 percent of "control flight terrain accidents." That term means the pilot is still at the controls of the plane when it crashes into obstacles, water or the ground. The proficiency of the flight crew figures in 50 percent of such crashes. In January 2003, a TANS plane struck a mountain, killing all 46 people aboard.

Monica stirred awake and squeezed William's hand. "It's so green out there!" she said, stretching. As she gazed down at the lush canopy, the pilot came on the intercom to instruct passengers to fasten their seat belts and to stow tray tables. The plane was making its approach and would be landing in Pucallpa in ten minutes' time.

Moments later, as the 737 began its descent, the skies outside darkened. Rain pelted the windows, and the jet began to bump and roll.


"Something's Wrong"

Paola Chu had just finished the beverage service and had secured the carts when the "fasten seat belt" sign flashed on. The cabin boss up front called on the service phone and told the flight attendants to take a seat. Paola knew then that the weather was rough. A lighted seat belt sign normally applied only to passengers. She and her partner took jump seats next to the back door. Unconcerned, Paola checked her makeup in a pocket mirror, expertly applying pink lipstick as the plane bounced and rocked.

The turbulence increased, and the plane shook violently. Then there was a stomach-churning drop. "Oh, my God, my God!" cried Diana Vivas. She grabbed her husband's arm. "It's okay," he said. "It happens all the time." But Gabriel was nervous too. Out the window he saw treetops. Thank God, we're almost down, he thought.

Behind them, Gabriel's nieces were screaming. The plane was bouncing like a ball.

White-faced and gripping the armrest, Monica turned to William. "This isn't right," she said. "Something's wrong."

By now, even Paola was worried. The plane was dropping five stories, slamming to a stop, then plunging another five stories. Paola couldn't see out the window, but she heard the engines revving loudly, the way they do when a pilot is trying to correct for a landing. She could hear hailstones on the windows.

The plane was out of control, rocking, shaking, hurtling downward. The lights in the cabin flickered out. Paola heard a rapid-fire rat-tat-tat like a stick run against a picket fence -- tree limbs at the window!

The aircraft shredded its way through a swath of thick rain forest canopy, then slammed to the ground, breaking in half.

In front of Gabriel, seats flew into the air. Oxygen masks popped from overhead. I'll never see my kids again, thought Diana. Gabriel, thrown forward in his seat, felt a gust of heat on his face, as if someone had opened a furnace. He looked up and saw an orange fireball burst in front of him.

"I can't get my seat belt off!" Diana screamed. The plane was in pandemonium, the aisles dark and filling with thick smoke. Passengers sprang from their seats, surging into the aisle. Their screams added to the confusion. In one swift motion, Gabriel grabbed Diana by the arm, loosened her belt and grabbed his niece Jharline. "C'mon, move!" he cried, pushing them down the aisle ahead of him. Behind him, he heard a cry: "Ayuda! Ayuda!" A Peruvian woman, trapped by her belt, called for help in Spanish. Gabriel turned back to free her, put her in front of him and said, "Go, go, go."

The smoke was so dense, nobody could see. Some passengers from the front of the plane had struggled down the aisle and were jumping out through the breach at mid-aircraft.

William and Monica were out of their seats. Monica was moving toward the nearest exit, two rows ahead. "No!" William shouted. "Through the back!" This contradicted the safety instructions he'd read, but he knew in his gut he was right. The front part of the plane was burning. William pushed his wife toward the rear. As a firefighter, he knew most flight fatalities come from victims inhaling hot, toxic gases. Deliberately, he covered his wife's face with his hands.

Paola Chu had been knocked unconscious near the exit at the rear. She woke on the floor of the galley with an excruciating headache, bleeding from a gash in her forehead. The door had burst open on impact, and passengers trampled over her in their rush to get out. Now she struggled to her feet, forcing herself to remember what she'd learned in training: You have just 90 seconds to get the passengers off before the plane explodes.

The exit was now blocked with flames. Paola scrambled to the second rear exit and struggled with the handle. It was stuck. A slight and petite woman, she leaned into it, using all her shoulder, arm and leg strength. She couldn't budge the door. "Help me," she pleaded. A man assisted, pulling the handle, and Paola gave the door a sharp kick. It snapped open. "Get out! Get out!" she yelled.

The exit opened into darkness and pelting hail. A murky swamp lay ten feet below. The emergency slide had broken when the plane crashed.

"Jump!" Paola shouted.

Passengers hurried toward the exit, pushing and shoving. People were knocked to the floor. Others scrambled over them. "Don't push," cried Paola. She bent down to help those who'd fallen. "Don't shove," she ordered. "Get out."

One by one, about 20 passengers leaped out the door and into the swamp. José Vivas and his three girls jumped, then Gabriel and Diana. Monica and William followed them.

Smoke and fumes swirled as Paola stood at her post by the door. She was about to black out. Through the din, she heard the screams of passengers still trapped in the plane. They're burning up, she thought. But the black smoke choked her; she couldn't breathe. One more minute in here, she realized, and everyone will die.

Paola moved toward the daylight at the door. Lord forgive me, she thought. And she threw herself from the plane.


Landscape From Hell

Outside was a landscape from hell. The plane had cut a quarter-mile swath through the jungle, scattering human bodies, luggage, seats and pieces of fuselage among the broken trees. A woman's body lay partway under the wreckage, long black hair streamed behind her. The body of a flight attendant was tossed amid the debris. Stunned survivors floundered in the mud, while flames licked from the plane, and thick, acrid smoke poured into the air.

Escaping the metal-melting temperatures of the plane, the survivors were startled to find bitter-cold weather. This was not the steaming jungle of the Amazon basin. This was the high rain forest of Peru in the midst of a bone-chilling thunderstorm. Temperatures hovered around freezing, and a driving rain alternated with hailstones as big as marbles.

Paola struggled to stand in the waist-high mud. The plane, she knew, could blow up any second. "Get away from the plane!" she screamed.

"Get away!"

Many of the survivors had skin blistered from severe burns, and were bleeding from open wounds. Some had lost their shoes in the sucking muck. Thorns tore at their feet and legs as they stumbled toward higher ground. Paola tried to walk, but collapsed. The jump from the plane had torn ligaments in her right ankle. She couldn't walk or free herself from the mud and begged for help. A man, struggling himself, hooked her under the arm and pulled her forward.

A few yards away, Monica was floundering too. Shivering in a T-shirt, light pants and sandals, with her face burned in patches, she was too dazed to be scared. Is this real or a dream? she wondered.

Next to her, William held his burned hands out in front of him, trying to keep his balance. In using them to shield his wife's face, he'd burned them badly. They were blistered, oozing, the skin shearing off.

A few yards away, he spotted something. Perched alone atop a piece of wreckage near the burning plane was a dark-haired child of eight or nine. "Mama!" she cried hysterically. "Mama!" William's heart wrenched. What could he do? As a veteran paramedic with dozens of rescues to his credit, he knew what to do -- but with burned hands he couldn't pick her up.

"I'll go," said Monica.

William didn't want her to go. He looked around frantically for help. Another man, a 30-something Peruvian in a maroon shirt, appeared behind them. "Please, will you go help that girl?" William begged. The man waded over, and the child wrapped her arms around his neck.

William and Monica scanned the landscape looking for other stranded survivors. "Is there anyone who needs help?" they yelled. They heard no one.

But Gabriel Vivas did. "What's that?" he asked. He and the rest of his family had made it out and were in the swamp near Monica and William.

Gabriel heard a small wail coming from somewhere behind him, closer to the blaze. To a father of five, the sound was unmistakable. It was a child. Turning, he saw a baby lying in the mud some distance away.

"Where are you going?" demanded Diana.

"I'm going back to get that child," Gabriel said. "Keep walking."

Diana was terrified that her husband would be killed when the plane exploded and pleaded with him not to go. "I'll be okay," Gabriel said as he slogged back toward the fiery wreck. He was frightened. There was carnage like he'd never imagined. Charred and bloody body parts littered the crash site. If it weren't for the child, he would have turned and fled.

In the midst of this desolation, Gabriel found a little boy about a year old. He was barely breathing. His face was cut and bleeding, his body covered with burns. Another passenger had also come to the baby's aid. They would have to act quickly.

With Gabriel at his elbow, the man scooped up the baby, took a few steps and sank waist-high in a swamp hole. "Let me take him," Gabriel said, gesturing with his hand. He grasped the baby with one arm and used the other to pull the man free. Carrying the child, Gabriel climbed a hill while the other man cleared a path through the thorny brush.

As he plowed through the muck, Gabriel kept watching the child, thinking, This baby is going to die in my arms! Please God, don't let him die.

Diana Vivas, frantic with worry, was also praying. She and the rest of the Vivas family had stopped to rest in a jungle clearing about 50 yards from the blazing aircraft. The girls had lost their shoes in the mud and were crying, "Why did the plane crash? When can we go home?" Diana was shouting into the darkness too. "Gabby, Gabby!" she called to guide him back.

Paola Chu was in pain, her right foot twice its normal size, her left leg bloody. One eye was swollen shut, and her face was a mass of bruises. Immediately after the crash, an adrenaline rush had pushed her into action. Now, catching her breath as she rested on the wet ground, a wave of emotion crashed over her. What about her friends on the flight crew? "Where is the rest of the crew?" she asked another flight attendant. They are gone, her friend replied. Paola felt tears coming. Had she served in the front cabin as she'd expected, she'd be dead too. Right now, she had to hold herself together. She still had a job to do.

Just then, there was a movement in the brush. A figure, covered with mud, pushed through the bushes. Gabriel, his face white with strain, staggered forward with a baby in his arms. He laid the child down carefully and asked his brother, José, to tell everyone in Spanish to make a protective circle to shield the baby from hailstones. A second explosion ripped through the air. Flames flared over the treetops, and the rest of the plane was engulfed.

It was too dangerous to stay where they were. Paola decided to get everyone moving to higher ground and to find help. Two men lifted her to her feet, and she urged the passengers to stay together and move farther away from the plane. "Keep walking," she said. "Stay calm."

Frightened, wet and shaking from the cold, the group plodded on. Gabriel took his sneakers off and put them on his wife's feet. He walked on in his socks, cradling the baby as he went. A man carried Paola. It was still raining, and thunder rumbled in the distance.

Shortly after 4 p.m., the survivors saw two men from a local village approach across an open field. A few minutes later, they spotted the lights of cars. One by one, injured passengers began boarding vehicles bound for hospitals. Then Gabriel and José saw an unbelievable sight -- their father, the person they'd come all these miles to see -- had found them. The 67-year-old senior Vivas had been waiting at the Pucallpa airport when he heard about the crash. He rushed to the scene. Now father and sons clung together, swaying from side to side and crying.

The final toll for Flight 204 was 40 passengers and crew dead, 58 survivors. An investigation by the Peruvian government attributed the cause of the crash to human error, the pilot having attempted to land in a sudden, violent storm.

In Peru, more than half of rural people live on less than $1 a day, and following the disaster, peasants in the area stripped the plane clean of valuables. In no time, the jungle vegetation began to close over the debris.

The victims' scars, physical and emotional, were slow to heal. Paola Chu remained in a Lima hospital for 40 days with internal hemorrhaging, edema on the brain and torn ligaments in her right foot. The baby, Juan Carlos Valle, was treated for burns and a fractured skull. His mother died from injuries, but his father, who was not on the flight, came to take him home.

Monica and William spent their "honeymoon" undergoing burn treatment in a Lima hospital. Although Monica recovered quickly from her injuries, William's severely burned hands took time. Months later, he was still wearing protective gloves.

As for the Vivas family, they escaped serious injuries. Back in New York, the Brooklyn borough president proclaimed "Vivas Family Day," citing the family for "great bravery and fortitude in the face of grave danger."

Memories of the horror linger. Loud subway trains now make Gabriel shiver. José hates crowds and going too fast in a car. Diana still has nightmares, and Paola has struggled with depression.

The plane crash made Monica look at her husband and her marriage vows in a new light. "It's pretty easy to be with someone in the good times," she says. But the notion of sticking together "for better or worse" became very real for her. "The crash put everything to the test," she says. "I made the right choice."


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