1. If you're not at Starbucks, donât order like you are.
If you want a Venti Caramel Frappuccino, youâre in the wrong place. Order from our menu.
2. A bigger cup doesnât mean more coffee
Starbucksâ Venti (20 oz) and Grande (16 oz) each contain two shots of espresso. The Venti just has more milk. So if itâs caffeine youâre after, size doesnât matter.
3. There is an art to pulling a perfect shot of espresso.
The ideal shot takes 18 to 22 seconds to pull. I have to make sure that the espresso grounds are packed to just the right firmness, that the right amount of water filters through, and control the temperature. If a shot isnât perfect, I wonât serve it.
4. Just because theyâre vegan doesnât mean our cakes are good for you.
They are LOADED with white sugar.
5. Yes, I went to school for this.
Starbucks sends employees to barista school for two weeks, where they study the history of coffee, the entire coffee menu, and how to turn milk into velvety foam.
6. Latte art isn't merely decorative
If a heart or a pinwheel design holds in the milk it means that the consistency of the foam is good and the shot was pulled well. If youâre at a place that does foam artwork, and you donât get a good picture, that means your drink is not well made.
7. Please believe me.
If you asked for decaf, I gave you decaf. You donât need to ask me repeatedly. I am not out to get you.
8. Sometimes the owners of independent coffee/espresso carts buy cheap coffee and sell it as a respected brand.
Not that any of our customers noticed.
9. Drinking two quad-shot, 22oz, vanilla lattes every day is bad for you.
Very, very bad for you.
I know your coffee is already overpriced, but a dollar bill in a tip jar earns you infinite goodwill. Iâll carry that happy feeling over to my interaction with my next customer. Karma works, and it only costs you a buck.
11. You are the reason for the wait.
When thereâs a line to the door, I hate it when customers spend the whole time talking on the phone and only think about what they want when they get to the register. They are the reason the line takes forever.
12. A real macchiato has just a stain of milk foam and no sugar.
Because Starbucks uses the names of authentic espresso beverages for sugary, milky confections that bear no resemblance to the real thing, they confuse people. Iâll make someone an authentic drink and theyâll say, whereâs the milk? Whereâs the syrup?
13. Be nice.
No matter how tired you are, itâs nice to say PLEASE when youâre ordering your first coffee of the day. âIâll take aâ¦â or âGive me aâ¦â is NOT âpleaseâ in anyoneâs language.
Sources: Baristas from Starbucks and independent cafes and coffee carts in Seattle, New York, Pennsylvania, and London, England.