1. It's a pizza, not a lifetime commitment.
My other line is ringing, so choose the toppings before you call.
2. We know when kids are prank-calling us.
They canât mask their voices very well. The smart ones block the phone number. The dumb ones donât.
3. Accidents happen.
If I drop your pizza on the way, sometimes Iâll shake the box to get the cheese to slide back on right.
4. Patience, please!
It takes about 20 minutes to go from raw dough to fully baked pizza. And then I have to drive to your house.
5. Why won't we deliver to some neighborhoods?
In some neighborhoods, a kid getting out of a car with a pizza in his hands is like screaming, âRob me! I have cash!â
6. I'm a human being.
When you see me drenched and shivering in the rain, itâs not nice to close the door in my face while you search for some quarters in the sofa cushions.
7. Use your manners.
When you open the door, please hang up your cell phone or put it down. Itâs basic etiquette.
8. Before you open the door,
Iâd prefer that you have a shirt on (and definitely some pants).
9. Tips should be 10 to 15 percent of your order.
If you order a lot of pizzaâsay, hundreds of dollarsâ worth, for a party or somethingâbut give me a $1 tip, well, Iâm going to have a problem with that.
10. The more gated the community, the more guarded the wallet.
The best tips actually come from middle- and lower-class people who know what we go through.
11. I remember every customer who doesn't tip.
I wonât do anything to jeopardize my job, but shaking the soda on the next delivery would not be out of the question.
12. I can't wait forever.
Iâll knock on your door three times and call you on the phone twice. If you donât answer, donât call later to complain that you didnât get your food.
13. Some people want more than just pizza.
A guy once ordered pizza from me just so heâd have some help moving his sofa up a flight of stairs. I agreed to help him. He gave me a few extra bucks. I took it.
14. Telling me your address is just the first step.
Making sure the number is on your house or mailbox is kind of important too.
15. I can't afford to be choosy.
We have some fantastic customers and some who are just terrible. But Iâll deliver to them allâthis is what I do.
16. I'm just a kid.
Many delivery drivers are teenage boys, and most parents donât like their teenage boys driving around at night in downpours or blizzards. Yet these same people have no qualms about having other teenage kids deliver their pizza in these conditions.
17. There are always special customers.
Like the little old lady who wants to pay her bill with a $5 check. Iâll take it because none of us want to be mean to a grandmother. But if she hasnât ordered from us before, I wonât take it.
18. Keep it short and sweet.
We act like we really want to have a conversation with you at your door, but we donât, unless we know you. Basically, we just want to get the delivery over with. I will try to be as nice to you as possible, but if you complain that Iâm late, or if you have a problem with your order, I wonât be so nice.
19.The majority of our employees work 12-14 hours a day.
At the end of the day, we just want to go home. So please donât call for a delivery at closing time and then complain that we canât accommodate you.
20. At our shop, we use our own cars to deliver pizza.
Last week one of our guys smashed his car into a pole on an icy road. Now heâs using a rental car.
21. I'm one of the easiest people to get along with.
But if youâre rude to me, I have no problem going toe-to-toe with you.
22. I can't wait much longer than a few minutes.
Donât jump in the shower right after you order pizza and then not the answer the door.
23. If you live across the street, please donât call for a delivery.
Get off your rear end and pick up the pizza yourself.
24. I'm over pizza.
After I leave this job, Iâm sure I wonât be able to eat pizza for at least a year.
25. Time is money.
The majority of customers who stand there chatting about the weather are just trying to make up for not giving us tips.
26. You ordered the pizza.
You know how much it costs. Please have your money (and tip) ready when you answer the door.
27. I don't have the authority to give you a discount.
Really, I don't. I'm just the delivery guy.
Sources: Anonymous pizza delivery people in New York, North Carolina, and Pennsylvania.