Bad Bedside Manner

I recently learned a valuable lesson regarding what not to say to patients. At our large hospital, I watched as a nursing assistant pushed an elderly woman in a wheelchair. As he opened the door leading from the clinic into the hospital wing, the patient looked confused. “Where are we?” she asked.

The nursing assistant gently explained, “We’ve gone over to the other side.”

Cheryl McCormick, Roanoke, Virginia