8. That single bill you stuff into the shampoo person's hands isn't doing her any favors. A dollar bill doesn't buy anything anymore. You should tip her at least $3—more if your hair is long.
9. If you want to buy a bottle of color and do your own hair to save a buck, you can live with the consequences.
10. Some clients will say, "Cut my hair just like you did last time." That always baffles me. The average time between appointments is six to eight weeks. I have hundreds of clients. How am I supposed to remember exactly how I did your hair the last time? If you want a carbon copy of a cut and style you loved, take a picture and show me.
11. Why do you think a child's haircut should cost less than yours? Kids don't sit still. Kids kick. It's an intense experience.
12. Standing all day and using scissors and a blow-dryer takes its toll—I have arthritis in my fingers, calcium deposits in my wrist, and 10 percent less hearing than I used to. I am a physical wreck.
13. We see women at their worst. Their hair is wet, they have foils on their hair, they have no makeup on. There's nothing for them to hide behind. So they tell us everything. The truth is, I really don't care what they do sexually. I'm only interested in their hair.


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