I have been a practicing Pharmacist for 36 years. I would like to add that we are not serving fast food. Please understand that this is your health we are dealing with. People need to understand that it takes time to accurately process and fill your prescription.
I am a Nationally Certified Pharmacy Technician and I am offended by the comment :" A less-qualified pharmacy technician may have actually filled your prescription". First of all I have worked very hard to become Nationally Certified and I take my job VERY seriously. And second that statement implies that a Pharmacist does not check my work. Which of course is FALSE! I think you are generating unjust fear in the general public. CHECK YOUR FACTS!!
I have been practicing Pharmacy for 30 years and I understand that life, and people, are busier now. I think the last comment is probably exactly what I was going to say. Our favorite expressions in the pharmacy are "lack of planning on your part is NOT an emergency on mine" and "help me help you". Read your labels and call with questions - there are no stupid ones, but we need people to take personal responsibility. We will do everything we can to help but please don't shoot the messenger!
Finally! There is one thing I would like to add to this. People need to take some responsibility for their health care. All prescription labels have the number of refills on them and the date the prescription will expire. If you wait till you've run out of medication the day before, have no refills or the prescription is expired AND it's friday at 6PM, I will be able to do little for you. Yes, I will try, but don't get mad at me if no one answers my phone call. This is all too common.
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