Reader Digest Version Global

13+ Things Your Hairstylist Won’t Tell You

Hairstylists share their tips for understanding their jobs and how to get the most out of your time in the swivel chair.

Interviews by Maureen Mackey
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1. I’m a beautician, not a magician.

I can give you Gisele Bündchen’s haircut, but I can’t give you her face.

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2. Come at least five minutes early.

If you’re running late, please call ahead. Show me some basic respect. This is a business, not fun and games.

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3. Don’t ask me to squeeze you in.

My work takes time. When a client says she's in a rush, I tell her she needs to schedule her time better. If I’m already booked, I’d be taking time and effort away from other clients. You wouldn’t like being treated that way.

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4. I’m not a psychologist.

Hairdresser school does not teach about counter transference, projection, negative reinforcement, or personality disorders. If you’re looking for a therapist, all I have is a tail comb and an opinion.

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5. Layers are the magic remedy.

Some women think that if they keep their hair all one length the way it was in high school, everyone will think they’re still in high school. Guess what? You’re not. As you get older, you need to soften the lines around your face.

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6. Bodies and hair change as hormones change.

If your hair is dry, listless, or brittle, or if it’s not holding your color or style the way it used to, see a doctor. If your hair isn’t overprocessed, you could be pregnant (surprise!) or menopausal (yes, I can tell).

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7. A trim is not "just a trim"

It requires my expertise, skill, knowledge, and time. Would you say to your dentist, “It’s just a tooth,” or to your doctor, "It’s just a leg"?

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8. A dollar bill doesn’t buy anything anymore.

That single bill you stuff into the shampoo person’s hands isn’t doing her any favors. You should tip her at least $3 -- more if your hair is long.

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9. Let me do my job.

If you want to buy a bottle of color and do your own hair to save a buck, you can live with the consequences.

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10. Take a picture.

Some clients will say, "Cut my hair just like you did last time." That always baffles me. The average time between appointments is six to eight weeks. I have hundreds of clients. How am I supposed to remember exactly how I did your hair the last time? If you want a carbon copy of a cut and style you loved, take a picture and show me.

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11. Kids' haircuts aren't child's play.

Why do you think a child’s haircut should cost less than yours? Kids don’t sit still. Kids kick. It’s an intense experience.

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12. Standing all day and using scissors and a blow-dryer takes its toll.

I have arthritis in my fingers, calcium deposits in my wrist, and 10 percent less hearing than I used to. I am a physical wreck.

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13. We see women at their worst.

Their hair is wet, they have foils on their hair, they have no makeup on. There’s nothing for them to hide behind. So they tell us everything. The truth is, I really don’t care about their personal lives. I’m only interested in their hair.

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14. I'll work hard to make you happy and I'll want you to like it.

After you leave my salon, I'll worry about what you think. (I work on people, not on cars on an assembly line.) And if you feel like calling to tell me how happy you are with my work, you will make me smile.

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15. For stylists, tips should be 15 to 20 percent of the total cost of your bill.

They are a significant portion of my pay. If you still me, I'll remember. And yes, salon owners who style hair do appreciate tips and want them.

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16. Sure, you can bring your child or your dog in,

as long as you control them. One of my clients used to bring her Great Dane in to all her appointments. He would curl up in the corner and sleep the entire time, so I don't mind. But if your baby or your dog starts bothering me or the other people in the salon, I won't be so easygoing.

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17. I need to charge you for my time.

No matter what you're having done. I am a trained professional.

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18. You represent me.

So it's in my best interest for you to look good.

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19. I am not all things to all people.

I don't have manicurists or masseuses in my salon because I'm a hairstylist.

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20. I'm not in this business to make hundreds

of thousands of dollars. I just want to make a decent, comfortable living, and at the end of the day, go home.

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21. Men will tell you things they won't tell their wives.

"My throat hurts." "My back aches." They want a little sympathy, which maybe they can't get at home because their wives have heard it all before, or they're not listening. So they tell us. It's the only place they can unload.

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22. Spend a little money on the right products.

Hot water removes color. The sun can dry your hair. So protect it as you would your skin. Cover it when you're outside in the sun. Wash and condition it properly.

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23. If you cancel at the very last minute,

that's lost money to me. I can't fill that appointment with little or no notice.

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24. Putting too much junk in your hair

will almost always kill a look. The market is saturated with every possible product to make thin hair thick, dull hair shiny, and curly hair straight. But more is not more. Your hair wants to be healthy. That doesn’t mean trying to totally recreate it every day. Just help it a little. Let it do its thing.

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25. Do not attempt hairstylist-speak.

Do you really know what "thinning" or "graduation" mean? Leave the terminology to the professionals.

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26. Some people are just too large

or their cheeks too round for the style they want. They should look at themselves in the mirror sometime.

Your Comments

  • Anonymous

    13) You’re not interested in our personal lives. Great. We’re not interested in yours either.

    We don’t care that you think you’re a physical wreck just because you’ve lost 10% of your hearing.  We don’t care that you like to exaggerate and make your job seem really hard. A trim is just evening things out, and while it does require your skill, it doesn’t compare to a root canal or an operation.

  • Anonymous

    13) You’re not interested in our personal lives. Great. We’re not interested in yours either.

    We don’t care that you think you’re a physical wreck just because you’ve lost 10% of your hearing.  We don’t care that you like to exaggerate and make your job seem really hard. A trim is just evening things out, and while it does require your skill, it doesn’t compare to a root canal or an operation.

    • Ringer

      I couldn’t have said it better! I grew up in my Mom’s salon but had to start going to others after she passed away. My last hairdresser was a man who knew that I was an accomplished attorney but went on and on at each of my appointments about what a great lawyer his newbie 1st year son was (unfortunately these appts. were long because I was usually getting color, too). So, if you are a hairdresser, I don’t mind if you brag a little about your kid, but don’t wax poetic about how your youngster appears to be better than I am!

  • http://pulse.yahoo.com/_RQJ7NUY45JEHP7C3PHJC5324CU hadenuff

    I am not coloring my hair at home to save ”a buck”! I am coloring my hair at home to save about 65 of them, plus tip! YOU live with the consequences… of overcharging. The last time I had my coloring done in a salon I was charged $70 and the stylist had the nerve to “squeeze in” TWO haircuts while I was processing!

  • http://pulse.yahoo.com/_RQJ7NUY45JEHP7C3PHJC5324CU hadenuff

    I am not coloring my hair at home to save ”a buck”! I am coloring my hair at home to save about 65 of them, plus tip! YOU live with the consequences… of overcharging. The last time I had my coloring done in a salon I was charged $70 and the stylist had the nerve to “squeeze in” TWO haircuts while I was processing!

  • http://pulse.yahoo.com/_RQJ7NUY45JEHP7C3PHJC5324CU hadenuff

    I am not coloring my hair at home to save ”a buck”! I am coloring my hair at home to save about 65 of them, plus tip! YOU live with the consequences… of overcharging. The last time I had my coloring done in a salon I was charged $70 and the stylist had the nerve to “squeeze in” TWO haircuts while I was processing!

    • veebee

      I think you’re missing the point. “You live with the consequences” means “don’t expect a stylist to work magic after you’ve colored your hair at home and screwed it up.” If you’re happy with your work, great! But if you mess it up and you need to pay someone to fix your mistake, it won’t come cheap.

    • Hairnut

      Again, I think you’re missing another point, i.e., the overhead related to that charge.  Professional quality oxidative color, $6-$10 a bowl (my cost), not that cruddy progressive dye, my time, usually about $1 a minute to keep the doors to that salon open (utilities, rent), cost of continuing education that is required by most States. The list goes on.

    • addys

      next time when you go in some place ask first much will it cost you , you sound angry and it’s your fault for not asking first. and it is totally normal that when there doing color obviously they have to keep on doing something else you cannot except her (him) to sit and look at your hair until it’s time to remove it.. I think you should keep on doing your color and try to squeeze in the hair cut too.

    • http://www.facebook.com/thatgirljessb Jess Barnett

      Its not overcharging when a stylist excpects to get paid well for their years of experience and school. Im sure you expect the same at your job .

  • Nicosia Sloan-Petronella

    I have been a stylist for about 7 years and love my job.  It allows me to be creative, artistic, and have social time!  Some of these may be true, (such as #11- even my own kids wont sit still)  but I wholeheartedly disagree with the statement “I really don’t care about their personal lives. I’m only interested in their hair.”  That is so not true.  A hairdresser wont last long if he or she is not a people person.  Much like a bartender, we are expected to offer a sympathetic ear along with our service. I have got the best clientele, and when they tell me about what’s going on in their lives, it really does matter to me.  These people are my friends, neighbors, my kids teachers…  Many of my friends have turned into clients and many clients have become good friends.  I am so incredibly thankful for them.  The best part of my job is when I have finished the hair and I spin her around in the mirror to see her new ‘do.  I LOVE seeing that big smile and knowing that I made her feel pretty and confident.  As for #5- That is just silly.  Why on God’s green earth would we not tell you if layers would look good?  Your head is a walking, talking advertisement of my work.  I want you to look your best, so when your friends ask who did your hair, they’ll come see me too! 

    • Spidrmn79

      One that really caught my attention was number 10′s, cut my hair like you did last time, and they should take a picture so they’d remember. Not only is that a good way to remind them, but one thing i’ve also learned is, let’s just say if you want your hair cut like a certain famous celebrity, bring a picture in of what they look like. Not all hairdressers know who every single celebrity is, but if you can bring a picture of them, and ask “can you give you me a haircut like theirs?” They definetly will. one thing they also like are friendly people. One time i went to get a haircut, they had the radio on and i started singing to the songs. It made them laugh, and that made me feel good that i made someone else’s day alot brighter, especially if it’s someone who is a hairdresser, because that’s a tough job.

    • Belynda12au

      this proves they are not all bad and we should not generalise,fortunately the bad ones are in a minority,i dont know how they get customers with their bad attitude.

    • mj

      Thank You! I have done hair for 12 years and I know how my clients are doing, I know their wants and fears and joys and tears. I bond with these people. This article has some good points and some that may only apply for fly by night same day walk in hairdressers. Yes this is a physically demanding job and the hum of the hairdryer eats away at my hearing little by little, and some people never tip and some over tip so I dont take any choice personally any more. What I take personally are no shows that happen with the same client more than twice…. then I demand pre payment in order to reschedule without refund. I am only paid when I have a client in my chair, not hourly. I am self employed. The price may seem high, but you are paying not just for color, but keeping your tub, house towels clean at home, A good shampoo is worth it, finishing work, a fabulous haircut, styling, walking out looking your best…. So worth it!

  • Luxuriouscandy

    I used to go to a hairdresser who would show up late (or sometimes not show up at all and didn’t let you know in advance). She’d over-book her appointments. She did a horrible job on your hair. She’d charge ridiculous prices and she’d have the nerve to ask you to do favors for her (buy her lunch, drop off other clients at home, run to the post office for her, etc)

  • Hairnut

    I’m a hairstylist, and although I think the person who wrote this was rather grumpy and a bit off on some points, I had to agree with a couple (just more gently said).  I LOVE my job, but we don’t take home all that much.  School cost $18,500, so I’m still paying that off.   The first 3-5 years includes your apprenticeship and then building your clientele in a crappy economy.  My first year I made $11,000, but because I had to also buy ALL my own tools (trust me, a pair of shears that will hold their edge cost a minimum of $300 to not be garbage, carbon combs $17 each so they can take high heat and not melt on a customer’s head when doing those fancy updos while not burning their client’s head, and yes, other stylists are notorious for having sticky fingers when it comes to dipping into other’s supplies).  Well, my first year I made $5000 after expenses.  

    Tell me I’m getting rich while building my client base because most of us only earn commission – not hourly salary.  I’m always busting my butts to make everyone look the most beautiful they can be and teach them how to recreate what I did in the salon.  I really care that my clients are able to roll our of bed and be in love with their hair every day, and that it’s what they wanted.  It’s my reputation walking around on their head, and I’ve been in the same shoes on the bad end of color and cut, and I don’t wish it on anyone.  I listen, I want to know about my clients lives – I’m watching some of them grow up in front of me and that’s really cool.  Also, I Do work with budgets in this cruddy economic environment because the sky isn’t the limit, but my clients still want to look and feel fabulous about themselves.  

    Professional products?  Yes, I recommend them, and here is the insider scoop – you want to go home and recreate what I did, I will teach you.  Plus, when taught and used correctly, and I am astounded that most stylists Don’t teach the products benefits and how to use them properly, these products are usually pretty serious concentrates.  Quite often, I will tell people to save an old shampoo bottle and fill it 1/3- 1/4 of the way with product and 2/3 – 3/4 with water, shake, and use like your old grocery store stuff if they are handing it over to their kids (they waste).  If it an adult is using the product, use 1/3 – 1/4 of the product you are used to using.  With wet hands, emulsify (concentrates with little to no drying alkaline sudsing additives don’t lather like you are used to), then work onto the scalp.  Add a little water before glopping more product onto the head – you’re usually just wasting it and it leaves that glop on the top of your head.  Your hair and scalp will benefit, and so will your pocketbook, as concentrates usually last longer than the grocery store stuff, which is mainly water and cheap ingredients.  Also – do NOT buy fake salon products off grocery store shelves.  there really is no guarantee where they came from or if they are real, or expired.  I really would prefer for you to buy a regular, legal (i.e. – safe) grocery store brand than a black market “salon” product (remember the Paul Mitchell commercials?)  Think of it like a pawn broker who excepts stolen goods.  they don’t get in trouble because of the loopholes in the law.  If the black market seller/supplier gets caught, they are the ones in trouble, but the stores are not held accountable, and it is worth BILLIONS to them to sell you “salon quality” hair products.  Just follow the money trail.

    Most of the time, I personally can’t control what our receptionist books me for, or if she will call up my next clients to let them know I am running late because of something beyond my control, and I hate it because it takes away from each individual experience. Personally, I’d have fired her butt because she’s a lousy excuse for a salon receptionist, but she’s also the boss’s friend.  There you go, so I’ll just try to make up for it when you get to me.  I truly believe that once you are in my chair, that is your time and your mini holiday.  Unfortunately, they boss doesn’t, so Please don’t hate me because, frankly, I’m grateful to have a job in the first place.  

    Finally, there are a lot of people swamping the cosmetology schools that are uncreative, not naturally talented, but think it will be an easy, fast buck.  they couldn’t be more wrong!, and I wish they wouldn’t give the rest of us a bad name.  Those of us who really care, love to be creative, keep learning all we can and bring it to our clients, etc., have a real passion for this industry, and with the wannabe’s would go find something else to do.

  • Belynda12au

    i don’t tip, i live in oz and the hairdressers get paid properly they don’t require tips unless they have done an exceptional job.

    • http://www.facebook.com/thatgirljessb Jess Barnett

      Are u kidding me?!

      • Rachna

        You are getting paid for the job so why do you need tips again? Answer me don’t give me illogical ‘are you kidding me’ nonsense. Asking for it is begging.

  • guest

    2. Come at least five minutes early.      —–and what about when I do get there 5 minutes early and you don’t take me until 15 minutes later…what then?  

    • http://www.facebook.com/thatgirljessb Jess Barnett

      You wait just like you do at any other professional appointment

  • guest

    2. Come at least five minutes early.      —–and what about when I do get there 5 minutes early and you don’t take me until 15 minutes later…what then?  

  • guest

    2. Come at least five minutes early.      —–and what about when I do get there 5 minutes early and you don’t take me until 15 minutes later…what then?  

  • guest

    2. Come at least five minutes early.      —–and what about when I do get there 5 minutes early and you don’t take me until 15 minutes later…what then?  

  • Heather Henderson

    10.  “I have hundreds of clients.  How am I supposed to remember exactly how I did your hair the last time?”  I’m not asking you to remember.  But as pointed out in several other items, you’re the professional.  You should be able to look through the cut and figure out what you did last time and recreate it.  Especially if you’re charging me $65 for a haircut.  I work hard for my money and expect top knotch service and skill for top dollar prices.  If I have to bring in pictures and descriptions rather than relying on your professionalism, I’m seeing the wrong stylist.

  • Pie Snelson

    #15 I believe should say “If you stiff me…” not “still.”

  • Kristencanada08

    This ‘article’ is no help whatsoever. sounds like a childish rant from a hairstylist who had a bad day at work…and the title is misleading.

  • kap

    Not only are some of these ‘tips’ offensive, they’re downright not true.  I’ve colored my hair many times with those ‘cheap’ box colors from the stores and it’s looked great. On the other hand, I’ve had numerous bad cuts and color from even top-end salons. So, don’t tell me that only a good stylist can do a good job. I think you’re patting yourselves on your collective backs a bit too much…

  • Ms Mahsham

    You allow dogs in your salon? I quit reading after that.

  • Eekcat677

    These are the whiniest tips I’ve gotten yet

  • Ecdurant

    I usually enjoy reading this series, but boy did Reader’s Digest miss the mark with this one. Each one sounds so whiny and bitter. I found the comments far more interesting.

  • phoenix

    catty, vapid, shallow, waste of time…how else can i describe this “article”?

  • Kory_palacios

    Being a guy my hair is still important to me. Ive been going to the same hair lady for 7 1/2 years now,because she knows how my hair lays and what i need at a fair price.And always tip out of respect because she offers to squeeze me in.

  • Tiffany

    Is it me or does this article just sound b*tchy?  There are a lot better ways to word things in my opinion.  Everyone hates things about their jobs, but come on.

  • Coco_timberlake

    This story comes from a mean spirited one-sided point of view..if i was a stylist i wouldnt want my clients to believe i think this way..lose, lose!!!

    • mj

      I agree

  • Jenifer

    What it said about one length cuts being unflattering as we get older.  Not true.  One length is classic, not dated.  Anthony Morocco of the Morocco Method of hair care recommends them for everyone.  Ditto the well known stylist George Mitchell. 

    • Jenifer

      Oops, it’s George Michael not George Mitchell…

  • DanielleP

    We don’t care about “your” costs when stylists color a client.  We care about “our” costs. My stylist charges $80 for a color. JUST roots, no foils, no highlights. So, yeah, I am saving $16.00 in a tip alone, never mind at least $70.  Box of color is under $10.00

    Why do stylists always think you’re only saving a $1.00? Oh, right…they’re not good at math.

    • http://www.facebook.com/thatgirljessb Jess Barnett

      Box color is not at all the same, so if your willing to sacrifice the quality of your hair & possibly lose some of it …then continue to color your own hair

      • http://www.facebook.com/people/Lynda-Carol-Webster/1156601496 Lynda Carol Webster

        I have been colouring my hair for years,never had a problem with damaged hair,except now I,m in my fifties it’s a bit dry .

  • Gaylews4

    I’m happy that you’re happy with your box color. However, you don’t need to be so hateful and ignorant about our intelligence. Many people do not get great results from a box, only somewhat aceptable. Also, we have to take chemistry, anatomy, physiology, infection control, business and accounting, etc, before we ever get to how to properly do a haircut or work with a color wheel, to the point that by the time we take our exam, we should also be ready to test out of a first year of nursing school. in addition, An inspired colorist will make sure the color chosen will enhance your skin tone, making you look younger and not washed out, turn your hair strange colors because of the metallics reacting with chlorine or mineral deposits in your home water, or reacting with your initial hair color for underwhelming

    • Gaylews4

      results. I have a college degree, worked in the physical sciences field for over 10 years before deciding to follow my artist passion working with people. Do not judge all of us with broad strokes or snarky comments because you can hide anonymously on the Internet. That’s just downright rude.

  • Emily

    “It requires my expertise, skill, knowledge, and time. Would you say to your dentist, “It’s just a tooth,” or to your doctor, “It’s just a leg”?”

    Legs and teeth (After baby teeth) won’t grow back.. Hair will.

  • Shawny

    This comes off super rude.

  • Tiffany

    Wow. This “article” is pure complaining and bitterness. So they don’t care about our lives, but they will pander to the men that want a little sympathy? Sounds a bit trampy to me. And they don’t remember the previous style, but they’ll remember if we’re poor tippers? Greedy. You can’t “squeeze me in” but every stylist I’VE ever been to (from inexpensive mall salons to fancy high end salons) has consistently “squeezed someone in” during my appointment. So your time is so much more valuable than mine? But I’m expected to tip you sooo well when you can’t remember me from Eve, you don’t care about my life, I’m EXPECTED to tip well even with your grouchy attitude AND care about you 10% hearing loss? Get over yourself. Do a good job, you’ll get a good tip. Your low wages aren’t my concern; this is a hair style, not a charity. Value my time and I’ll value yours. Build a rapport with me and I will be sure to be kind. But be a wretch like the “author” of this “article” and not only will I never come back, but your tip will suck and everyone I ever talk to will know about it. There’s your tip.

  • Commonsense

    Wow, somebody was a little pissy that day. This people make themselves sound like they’ve gone to war. Guess what? A lot of other people have it worse. Stop whining and be lucky you have a job.

  • livn4nv

    13 things I am going to tell a hair stylist.

    1.This article is exactly why hair stylist’s annoy me and I haven’t stuck with just one stylist in the past! 2. I found that the majority of them are ” know it all’s ” End result? Unsatisfied customer? 3. If you can careless about my life, I can careless about yours! Why even bother expressing yourself? It’s one sided as usual by a hair stylist. 4. I haven’t been to a hair stylist in years and my hair is healthier than it has been my entire life! ( I go to a family member or friend who know how to cut hair. I don’t need a ” know it all “). 5. By avoiding all the chemical laden products they swear by has lead my to very healthy hair 6. I have actually been able to reach my hair length goals. Go figure. 7. Every hair stylist I been to in the past brags about how great they are at cutting curly hair and trust me most of them don’t know how! 8. If its not just hair and requires expert knowledge and time, why do you have no problem just whacking off what will grow back?? It’s obvious we can’t grow another leg or tooth! 9. We clients can also tell when you’re going through menopause too. We come out with uneven chunks of hair. 10. We also think your hair doesn’t look so great at times so it scares us when you’re cutting our hair that our hair may end up looking as bad as yours. I can’t speak for anyone else but I tip for how well I think you have done. A dollar may not go too far but neither does a bad hair cut. Get over it and get more education then. You may remember if you get stiffed but we remember you bad hair cut also! 11. We shouldn’t think you are a magician and you shouldn’t think we have to agree to your know it all attitude either. That’s were that comes in. When someone acts like a “know it all we expect magic”. 12. You should look in the mirror sometime yourself. 13. Funny how you expressed how you didn’t care about our personal lives but our hair. But you seemed to really understand why the men tell you things you claim he doesn’t tell his wife.How understanding of you.

    • http://www.facebook.com/thatgirljessb Jess Barnett

      It is a hairstylist job to know all about hair. A good stylist constantley learns new things takes more classes and does research. We dont have the answer to everthing.but its our job as.professionals to let you know what you can do to nake.your hair look its best. I am not sure where your getting.your info but professional.products are better …it isnt some.type of scam.

  • iamoph

    wow! I really wish they had added the names and businesses of the hairdressers used for this so we could save them the trouble and go elsewhere. The only thing this article accomplished in the way of enlightenment for me was confirming that I should never go back to a “pro” when I can do anything they can do at home and I wont be pissing anyone off…I have never met any of these mystical hairdressers that can tell you what color would look good according to your undertones, what cut would look good with your face shape, or even one that knew the difference between a trim and a full on Cut. I do agree with the statement about the dollar tip though. However, I am a waitress that makes $2.75 an hour and ACTUALLY do count on tips to “make it”.

    • http://www.facebook.com/people/Lynda-Carol-Webster/1156601496 Lynda Carol Webster

      how on earth do you survive on that ridiculously small amount,in oz you would get 10 times that.

  • msjerseystyle

    Whats up with #27, um WHAT??? Really? Does anyone else find it incredibly OFFENSIVE????? I have made many very large people look beautiful!! And guess what?! I am a LARGE hairstylist and I look in the mirror, all work day long!

  • msjerseystyle

    I still almost can’t believe #26. I am sitting here in horror that they are insinuating that it is just impossible to make a large person look beautiful. I’m freaking out and just can’t get over RD has this in print. WOW!

    • http://www.facebook.com/profile.php?id=1363553490 facebook-1363553490

      They should have set not all styles work well with all face shapes. I think that’s what they meant, and they worded it horribly.

  • really…

    up yourself much? It is ‘just a trim’ my hair grows back, my leg doesn’t. And learning to be a hairdresser takes nowhere near the time and commitment that learning to be a doctor/dentist does. Seriously. How arrogant can you get? ‘A dollar bill doesn’t buy anything more’ well then why don’t you pay your staff enough in the first place?!

    • http://www.facebook.com/people/Captive-Audience/100002632521300 Captive Audience

      I was thinking that myself.

  • Allison

    Stylists, if you’re still listening, if someone cancels on you, do NOT call your next client and tell them to come in an hour and a half early. I once had to fly out of my house because the salon was like 40 mins away, because the stylist was like “yeah can you come in in half an hour, my morning client canceled.” I knew she was trying to play appointment Tetris so she could fit in as many clients as possible, but getting my hair cut should not be a stressful experience, especially if it’s my first time to that salon.

  • http://www.facebook.com/people/Captive-Audience/100002632521300 Captive Audience

    “24. Putting too much junk in your hair”

    But you’ll still want to hound me to purchase your salon products, basically more junk to put in my hair. It might be nice if they were hypo allergenic and non comedogenic. like skin products that cost a fraction of the price.