13+ Things Your Pizza Guy Won’t Tell You

It’s a known fact that middle class and poorer people tip better. We know some people need the tip and a lot of us worked in restaurants, and tips help. The rich only thing of you as  a slave and couldn’t connect to the middle class world. I worked tables, and had a tidy little “hat check & coat check job” in a few restaurants.

With that type of attitude you wonder why you only get a buck for a tip. I am the customer, I am the one spending the $$$, I am the one who decides if I order from you again or go with someone else who understands how to treat it’s customers. I can’t believe you want to make rules for ordering a Pizza, I am not that hungry.

With that type of attitude you wonder why you only get a buck for a tip. I am the customer, I am the one spending the $$$, I am the one who decides if I order from you again or go with someone else who understands how to treat it’s customers. I can’t believe you want to make rules for ordering a Pizza, I am not that hungry.

To the person who only tips a dollar. If times are that tough for you make something at home. People who don’t account for the tip need to stay at home and stop ordering pizza. Ive never delved pizza but if I can only afford the pizza it self I don’t order pizza. You have to be stupid to keep not tipping and still ordering from the same place. They make your pizza in a place were you cant see it and can bake anything into it anything. You never want to piss off a place like that. Who knows whats in your pizza. Ive never messed with anyone’s food but if you tip a dollar you derisive a body fluid pizza.      

Re tipping: A few years agoi I had to tell a neighbor who had more money than God that he should tip pizza delivery people. The guy was a dweeb who had inherited a business from his father, then sold it for big bucks. Never had to really work in his life.

If you want to be able to sit at home and have your food brought to your door step because you are to lazy to get in your car and drive then you should be willing to tip. Is an extra 3 or 4 bucks going to break you if so ordering pizza should not be a priority. In college I worked on the inside of a pizza place and was amazed how bad the tips drivers recived. It is a real job because you are using the service it would not be a job if there was no demand fo drivers. People are so quick to look down on people who work in servise jobs, these are the same people who use the serices daily. Mean people and bad tippers suck…..

I agree that you should tip the delivery person but I don’t think it should be based on a set percentage. I usually tip $3 to $5 and if I was ordering a bunch of pizza for a party would cap it at $10. Other than the extra boxes that have to be carried it doesn’t take that much more time or effort to delivery 20 pizzas as it does to deliver 2. Why should one driver get $3 and the other $30? Restaurant table service is different.
I once had a pizza place add a 20% service charge for an order for 25 pizzas. I refused to pay it saying I would tip the driver $10. He said the service charge was to cover his expenses for making the order and I pointed out that the price of the pizza is supposed to cover that AND that the other pizza places we dealt with gave us a discount of 10 to 15% when we placed an order that large. He called me cheap and I told him we would never order from him again.

I have a PROBLEM with tipping. I expect good service and I expect your boss to pay you a fair wage. I don’t get a tip for doing my profession why should you, if you live off tips get a better paying job. 

If you pay to get it delivered, You should not have to tip. You are paying for the service.

I tend to order pizza when I’m not in my home, usually not in my home city, so there’s a reason I may not know the address and directions of the place I’m staying, which I got to via public transportation or cab. That’s why the pizza boy should know the map of the city -he actually lives in- better than his customers, who may not.

Also, pizza boy replier here is a freakin’ whiner. If you have the skills to get a better job, then get one, or deal with the First World Pizza Boy problems.

(Oh, and my tip is usually about $3 per pizza, regardless of price of pizza, if it’s on sale for $5 per pizza or $15 per pizza – and then I round it up (the total) – so if I get 3 pizza’s and it’s $9, I give him a $10 on the pizza and then add in gas money because we’re 2 miles out from the delivery area, so that varies depending on the gas prices in our area, could be an extra $5 or an extra $8)

Uh…. middle or lower CLASS people???? I hope you meant to say INCOME. I’ve seen lots of people with $$ up the ying-yang, but no class whatsoever……

You’ve been out of the game my friend.  We who work for the big three get sub-minimum wages when we are outside the store, which is most of the time if we are lucky.

I don’t think so. Gas i.s double the price it should be, and drivers have to pay for their own, not to mention expensive tires, brake repairs, etc. due to the use of their cars on the job, Tip at least 20% or pick it up yourself. If you can’t afford valet service, don’t order it!

I delivered pizza for a major chain for 3 years. Yes, we had a delivery charge of $1.50. This does NOT go to the driver! All of the delivery charges go into the regular profit pool. Drivers are reimbursed for mileage, but it’s not even close to cover gas and maintenance charges (I think we were around 18-19 cents per mile). Delivery drivers also usually make *less* than minimum wage on an hourly basis, and rely on their tips to live on.

RE #20 … It’s no secret that delivery people drive their own cars. Why is that something they wouldn’t want to tell you? My ordering pizza has nothing to do with a delivery person wrecking his/her car and having to now drive a rental. 

Do one of these for servers in restaurants. People seem to think that they make minimum wage and don’t need a tip, but my girlfriend is a server and she makes $2.13 an hour and that is just for tax purposes. 9 times out of 10 she doesn’t even get a check. 

If you are rude on the phone, live at the very edge of the delivery and don’t tip, you better hope your driver isn’t the punk rock kid withthe 300,000 mile pick up. Because he will spit on your pizza. It’s disgusting and even criminal and I would fire him instantly if I knew about it. But I didn”t hear about it till years later. And it happended numerous times to you. So he must’ve really not liked you. Sorry.

When I was in college, I delivered pizza. My oldest daughter also delivered pizza while she was in college. Some of these remarks from “the pizza guy” seem too demanding. For instance, it’s legal and accepted social practice that a man can go bare-chested in a number of situations, one of which has got to be IN HIS OWN HOME. The “pizza guy” also mentioned that it’s a pizza, not his life’s work. Right. It’s a pizza. Don’t expect the customer to be more emotionally invested in the pizza than the “pizza guy” is. Also, I find it totally unacceptable for the “pizza guy” to remark that if he drops the pizza box, he shakes it to try to get the cheese back into place. When I was delivering, that was unacceptable behavior. No one wants to pay for a dropped pizza and shouldn’t be expected to, and frankly, it’s egregiously bad service for “pizza guy” to think it’s OK to just shake the box to make it all better. The driver should take it back, phone the customer to explain the situation, and deliver a fresh, undropped pizza. That should go without saying. As I kept reading, I discovered I don’t like this “pizza guy,” whoever he is. And I used to be a “pizza guy.”

Always remember, the pizza delivery guy knows where you live.

Why won’t the pizza guy tell me this stuff? It seems like he’d be a lot happier if he did.

Also, about knowing the price: I pretty much can never hear the guy on the other end of the line when I call because it’s so loud in pizza places. So, pizza guy, here’s something your customer WILL tell you: Unless I ordered online, I need you to tell me how much it cost if you would like me to pay you.

Who would be tacky enough to tip with a few coins, anyway…. people use dollar bills, its more classy.

HEY PEOPLE, A 1.50 DELIVERY FEE IS NOT A TIP- TIP ACCORDINGLY OR GO PICK UP YOUR FOOD. IF YOU ARE A REPEAT NON-TIPPER YOU WILL DEF PAY. 

I worked in (chain and not-so chainy) pizzerias for YEARS all through high school and college.  My boss never knew this, but I would always hang up on ridiculous people who’d call during blizzards :-).  Once there was a foot of snow and it was still coming down… The first thing I’d say was “Hello this is Domino’s.  Minimum delivery time is over 2 hours, how can I help you?”  and people were shocked.  “I thought it would be like 30 min!”

There was also a big crowd of people who would call smugly “Yes, it’s been 32 minutes and my pizza isn’t here yet”…  “So?”…  “So, I guess it’s free?”… “(a) That wasn’t Domino’s. (b) I think you’re referencing the 1980′s”

The one thing I don’t agree with is that you owe 10-15% on hundreds of dollars of pizza, but you definitely owe a higher tip than the $2 you’d get for delivering one pizza, but if someone spends $400 on pizza and gives you $15, you are still making out like a delivery bandit.  In no way does a delivery guy deserve a $60 tip ever.  I actually believe in catering tipping to the industry, and pizza guy tipping should be relatable to exertion on the pizza guy… Needs to spend an extra 5 min loading and unloading his car, and make multiple trips back and forth… Increased workload by 5 = increased tip by x 5.

And as the other poster noted, some places DEFINITELY add on gratuity (ahem, Papa John’s!)… Every Papa John’s phone rep has told me the same thing: The delivery fee is split between the store (why the store needs the delivery surcharge, idk) and the driver.  When I ask the driver, they will always hem and haw.  I understand in some cases, delivery surcharges offset the price of gas, but drivers shouldn’t lie, also.  I usually tip just slightly less for Papa John’s.

yeah right….i let you in out of the rain then you lock the door and i get raped

#16: This simply isn’t true in this economy, nor in a city. In the suburbs, perhaps. But not in a large city.

I am so tired of reading these “13 things so and so won’t tell you”. While some aspects are interesting, what about “13 things the customer deserves/expects”. What about some of the most basic items a customer should get? After all, let’s not forget, the customer basically ensures your job. (Of course, this does not give the customer a right to be a complete douche)

I’ve worked in several pizzerias as inside help, a driver, manager and as an owner. I also buy pizza frequently. Some of the things in the article are worth mentioning and some are just dumb.

Let’s start with the comment that some parents don’t want their teens driving under certain conditions. As a customer I can tell you that I have no idea how old the delivery person is going to be. Don’t want your kid driving when the weather isn’t ideal? Don’t let him become a delivery driver.

As a delivery driver I don’t really care all that much if you’re on the phone when you answer the door. As long as you can conduct our transaction efficiently I’m fine with it.

I will never tip because they make money I barely make more and i am in a higher tax bracket so in reality we probably end up making the same at the end of the year…. They do not deserve a tip just because they work in the food industry. I don’t get a tip for helping out construction workers all day and i bet my job is 10x harder beings im dealing with “Construction Workers”

#23   i used to love walking across the street every monday and friday to deliver. i’d get a five dollar tip every time for no work.

#23   i used to love walking across the street every monday and friday to deliver. i’d get a five dollar tip every time for no work.

LOL so true about remembering people who don’t tip.   They were always the last house we would deliver to on runs.

#24, being “over pizza”

Then that pizzeria must have made a crappy pie.  I worked in the pizza industry through the mid 1980s. I delivered the stuff, then made it, then managed the store. I ate it nearly every day and I didn’t change my opinion about it after I graduated and moved away from that college town. Thirty years later I STILL make a great pie.

there are much harder jobs than delivering pizza lol. 

My son’s have delivered pizza, they make far less than minimum wage, use their own cars, and gas. They count on those tips. There is nothing worse then taking a delivery to an out of the way address and not have been compensated with a tip. If you frequently neglect your driver, be wary when you open that soda they just delivered.

This “article” is beyond crap, and has somersaulted into the realm of nauseating.

#11 – - Some people don’t tip, get over it. If you’re shaking someone’s soda bottle because you’re disgruntled, then get a new job. You obviously suck at yours.

#19 If the shop is open, it’s open. I don’t care if I call 5 minutes before closing time. If the owner had wanted service to stop at 5 to midnight then they would have made that the closing time. You’re paid to be there. Do your job! 

#16 I don’t like my kids driving in bad weather. I don’t let them take jobs as delivery drivers either. I’m not responsible for you. If you have a delivery driver job, don’t complain that you have to drive in bad weather. Just get another job.

What pizza co. deliveries a $5.00 pizza?  does that include the tip?

#4 – It does not take 20 minutes from raw dough to finished pizza.  Years ago I worked two different places, 3 minutes at most to make the pie if dough isn’t stretched yet and about 8 minutes to cook at most, and another 15 seconds to box it up, maybe 20 seconds more if they want drinks or a side order too.

#19 is false.  Delivery people don’t expect to get off the clock at the half-hour of closing,  closing for a delivery business is only the time that no more orders are taken.  This is expected to happen EVERY day, drivers get off when the last order at closing is delivered, that is the way it works and always will be.

#21 is mostly false.  Everyone thinks or claims they are easy to get along with but the truth is people with good social skills are those that gravitate towards and spend a lot of time every day talking with other people at work, not alone driving around.

#23 is definitely false.  Across the street delivery is every delivery person’s ideal.  You’re back for another run in a couple minutes and make a tip for 1/20th the work.

You left out a VERY important tip. If you order a pizza a night please turn on your porch light. First of all, it’s hard to see your numbers and fumbling for a flash light is annoying. Secondly, I’m a woman who use to deliver pizzas at night. I would NEVER walk up to a dark house. I’d always call and tell them to turn their porch light on or I wasn’t coming up to the door.

Hey Pizza Delivery People – here’s one thing your customer won’t tell
YOU: Appearances matter and perception is everything.  The nicer
you look and act when you show up at the door, the more likely you are
to get
a better tip.  If you show up chewing gum like a cow chewing its cud,
or your shirt is dirty and/or ripped and/or half-tucked-in, or you’re
unshaven,
or smelling like the last shower you took was a week ago, or (this one’s
my favorite) acting like
you would MUCH rather be somewhere else,
don’t be getting all bent when you get that $1 tip. Rather, think about
what YOU might have done to merit that treatment. Remember, WE’RE the
ones giving your employer money to give you a job. Pizzerias are
a-dime-a-dozen. One bad experience, and we’ll be more than happy to go elsewhere.

#26 – most pizza places will bill your credit card when you place the order so you only have to give the delivery guy the tip.

I have a better solution. Just don’t order pizza. Go healthier than that. And let the pizza guys find better jobs, too…

I love pizza, I like prawn pizza yummy 

#28:  Some delivery guys are actually girls.  Please stop looking at me like I’m a piece of meat or a  sideshow novelty.

I’m a delivery boy and I COMPLETELY disagree with #23. If someone is willing to tip me for taking a delivery a block away, thats awesome. No one likes to pay for gas.

23.  Is just plain stupid. Why would someone care about a close delivery? I used to deliver pizzas and I never complained about saving some of my gas and making a faster delivery. Some people can’t get away because of kids or ailments. Don’t be so judgemental and just appreciate that it’s not the delivery and the very boundary of your zone – few drivers want those on a busy night either.

26. You ordered the pizza.
You know how much it costs. Please have your money (and tip) ready when you answer the door. Really? I know how much it costs? Unless the person taking my call has told me what the total is, I have no idea how much it costs.  And from the hundred or so delivery calls I’ve placed, I think I’ve been told what my total was 3-5 times without my asking; I’ve had the call ended before I can ask what the total is more often than not.

I used to work at a pizza shop and all these snarky little complaints from delivery drivers are just dumb. Bottom line is people need be thankful to have a job and people are buying pizza from your store. Customers are the reason we all have jobs, God forbid they annoy you.

if there is a $1.00 delivery charge then it most likely goes to the restaurant and not the driver. drivers really appreciate tips because it helps pay for gas and car repairs.

This article is pretty old and few will probably see this comment but it needs to be here.

First $1.00 IS 10% on a $10 pizza, just saying you don’t get tipped on the total bill, just the food, If my bill is $13 because of that $3 delivery charge you still get tipped on the $10. Now that is off my chest.

You are working in the service industry, you are providing a service. Tipping is a good thing, you make less than minimum wage, and all that jazz. I agree with that, HOWEVER a tip is not automatically deserved just because you get paid below minimum and I don’t HAVE to tip you unless I feel you provided me good service. Tips are EARNED, not given. If my pizza is cold on arrival, or my soda shaken, or anything of that nature then you have not earned your tip.

I base tips on my first few experiences. So on my first two to three orders you will probably get around 10-15% if my food is on time, made correctly, and hot (Or at least as warm as can be depending on how far I live/weather/etc.). But if the first time I order from you I get a cold, destroyed pizza with the wrong toppings you won’t get a tip. If you then put me down as a bad tipper and continue to give me poor service you will continue to get bad tips. If however you realize what happened and next time my pizza is right you will get a good tip.

What to take away from this all? Earn your tips, you are in customer service. If you provide good service you will get good tips. Will there be people who never tip? Of course, but it is balanced by those who overtip. Don’t give the guy who doesn’t tip bad service, just don’t go above and beyond for him.

Also the point about wearing a shirt/pants is extremely sexist and judgmental. If you are a guy delivering and a hot super model was topless you wouldn’t complain so don’t judge the overweight guy who is topless. You being judgmental is probably a reason why you get bad tips, people can pick up on your attitude.

It does NOT take 20 minutes to cook a pizza. My first job was at Little Caesars and the oven cooked a pizza within three minutes on a conveyor belt.

Something I’m surprised has not been brought up in reference to the delivery charge is Insurance. Any establishment that delivers their product has to have additional
insurance. As well as does any driver using their personal vehicle must have additional auto insurance. In most cases this will put the driver on a high risk plan.When I last delivered pizza gas was averaging 2.50/gallon. I would get 1.50 per delivery of the 2.50 delivery charge. The store would use their dollar for their insurance premium as well as other minor things like heat bags and special tickets and whatever they need for deliveries they wouldn’t otherwise need. My 1.50 was to cover my fuel costs, as well as Oil changes, brakes, tires, tuneups and all vehicle maintance that I would have to get 3 times as much as the casual driver. I would get an oil change every month. If you do the math and factor in the amount of personal use you put on your vehicle, the 1.50/delivery I got pretty much all went to maintaining my vehicle and added insurance. So you see the delivery charge is not meant to be additional profit. Understandably a lot of people get this confused. I hope this helps some of you to understand. Keep in mind, the saying above about they always remember the non-tippers is true. Even if you only call there once a year, they know you. I also do understand that tip can and should be based on quality of service, however, I would recommend not using that service anymore rather than continuing to stiff the delivery guy. Remember that guy is ALONE with YOUR pizza, in his car, most likely at night for a considerable amount of time.

Oh, and another thing people should know. We usually had only 2-3 people in-store, specifically there to answer phones and make pizzas at most–that means your driver is also, on a fairly regular basis, the same person that takes your call or makes your food. So just keep in mind you might be dealing with the same person at every level of service. Also, the 10-15% rule on tipping isn’t necessary. I always thought a solid tip should be 2 dollars for the first pizza, one dollar for every one after that. I think most people agree

This is America. If you aren’t happy with your job get another one but don’t expect me to bend over backwards because you deliver pizza and usually from a chain where the dough was frozen when you put it in the oven. You’re not doing me a favor, you’re not a gourmet company or a chef. You are a pizze delivery guy. In fact if you were so smart, rich good looking or whatever, you’d be the one sitting at home and someone else would be doing the delivery. You don’t see chicks delivery pizza do ya? Why? Because unlike you, they got someone taking care of them.

“Most parents don’t like
their teenage boys driving around at night in downpours or blizzards.
Yet these same people have no qualms about having other teenage kids
deliver their pizza in these conditions.” Wow great point! I wonder how most parents would feel about their own kids getting shot in Afghanistan or stitching Nike shoes in a Chinese sweatshop?

I almost never comment on an article, but really? Yes, tipping, answering the door in a timely way, having payment ready are really important. The rest sounds like a big cry-baby. You want to really be treated badly? Try being an R.N. Not only do you have to take the verbal and often physical abuse, you still have to save their life.

Wow, people are pretty animated on this topic! As a former delivery driver I have some tips and stories to share. As a driver you are representing the company you work for, so behave professionally: 1. Be courteous, no matter what the tip or expected tip is (you might get a pleasant surprise). 2. Route your deliveries in the order that will get you back to the store the quickest. This will get you more deliveries per shift in high volume stores, and let’s face it – the job’s not worth doing in anything but high vol. stores. 3. Ok this is questionable, but I was originally trained to RUN as much as possible. I would still do this were I delivering today even though I know it will be called unsafe. If the customer sees some hustle they’re likely to tip better, plus VOLUME – you make your money on volume. Shave time off your deliveries everywhere you can except behind the wheel. (Of course I also drove like a maniac – but I am older now and cannot recommend this.) 4. Do everything you can to help the in-store crew get orders out: help on make, cut, phones – wherever you can. Don’t stand in the back flappin’ jaws with the other lazy drivers. If your store has good service, business may improve, and once again we come to VOLUME. (With enough volume you can withstand a certain amount of bad or non tips.) Also, if you perform better than other drivers your manager may be willing to “stack” you with more deliveries now & then in appreciation. (Don’t get discouraged when management doesn’t help you – try to get a positive vibe going among the whole crew to improve service & get that store so busy they can’t help but stack drivers.) 5. Never spit on or do anything else to intentionally lower the value of the product you’re delivering. That’s just stupid, and I can’t believe it has been endorsed by other drivers commenting here. Look, I advocate “playing for you”, but I fail to see how you will reap any reward by trying to get revenge on a non-tipper. All the things I am advising at least have the potential to get you more money – spitting on food will never do that. Forget about revenge – it costs you more than the person you get revenge on, in the form of you having bad character and low morals. You will feel better (eventually – no one said life would be easy) if you learn to stay positive in the face of adversity. 6. Don’t show up in a car that’s nicer than most of your customers have. I drove $500 beaters until they died, then I’d just get another one. Usually I’d get at least a few years out of each one. If you’re a college student just trying to raise beer money, and it’s obvious, your tips may suffer. 7. And here’s one I never consciously used, but it worked well for a friend of mine: If you’re very charismatic, engage each customer with your charm – actually if this is you, then you already know what to do – use it – he made fabulous tips. Now, some personal experiences: I have gotten tips on deliveries I’ve been told by other drivers “never tip” (more than once). I got backed up by my manager once when I had already turned my back with the customer’s money in my hand, and discovered it wasn’t enough – because my manager knew I was honest – and the customer paid. After that I made sure to always count the money while they were still looking – which is obviously what I should have been doing anyway. And that brings me to another situation: I delivered a 150-200 dollar order to a party, counted the money in front of the guy, discovering what appeared to be a $50 tip, and held the bills fanned out for him to see and remove the excess if he wanted to. (All big bills – easy to count in a few seconds.) No reaction, so I pocketed it and headed back to the store. Later that night he showed up at the store asking about the extra $50, so I gave it back to him. He was so happy and relieved that he gave me back $10, and we kept a valuable customer. Yeah, I could have kept the $50 and been ahead $40, but that customer might never have ordered from us again. As it was, he was totally confident that he was dealing with honest people. In a world where it seems everyone wants to take advantage, a reputation for honesty is a valuable thing.

read this article b/c it was titled 13+ things the delivery driver won’t tell you…..all I’m reading are things he can’t wait to tell you.

My only problem with this list is the fact that RD had to show an ad between each slide. Increasing ad impressions may slightly increase revenue but you shouldn’t do it at the expense of user experience. No users = no ad impressions = no wonder you’re going out of business.

It’s usually NOT the delivery person’s fault if there’s something wrong with my order, unless it’s a really small operation in which the delivery guy is also the guy who takes the order. I don’t complain to the delivery guy; I call and talk to the manager.

I tried to correct a couple of mistakes in my post and the original with the mistakes is still here. Boooooooooooo!

I started delivering pizzas the day after I got my license. All that he says here is true but my worst example was when someone ordered to the other side of town in a snowstorm. The street is not plowed, the path not shoveled, etc. I got there in a reasonable time (30-35 mins) The guy starts chatting me up about how I should do good on tips because of the weather. He thanked me profusely for coming out in the storm. He said people would tip a little better out of pity. Then he tipped me one dollar on a 43 dollar order. For the next 6 years if he ordered he was always the last stop on my run no matter where I had to go. I’d double back just to make sure he waited as long as possible. Remember TIPS = To Insure Prompt Service

I make my own thin crust pizza. It’s ready when I want it. I’m never disappointed with the service. I always get what I want for toppings. Plus I don’t have to worry that it’s been dropped, shaken, spit upon, etc. Best of all I don’t have to tip a snot nosed delivery person.

Number 23 is silly. Deliveries right across the street are every driver’s dream runs.

What a whiner. There’s a reason it’s called “work.” Hate to break this to you, but the “real world” is far more cruel. Suck it up.
As for #23: you should have that pizza crammed up your lazy arse.

Sorry, but the “I’m just a kid/you wouldn’t want your kid traveling in bad weather” line irks me. You’re just a kid, but you’re employed by a business that provides the service regardless of weather. If you don’t want to drive, don’t do it. That said, I do think it’s kind to tip better than you normally would if the weather is bad/dangerous. :-)

13 things your pizza orderer won’t tell you:

1) It’s not rocket science, you make a freaking pizza, the least you can do is get it right

2) When I carry out my pizza, i’m not going to leave you a tip for doing something a trained monkey could do.

3) Take 10 seconds to read the order I placed and make sure you gave me everything i paid for and don’t make me do your quality check for you

4) If you give me crappy food i am going to call your store at the busiest time I can and complain until your manager has to give me some sort of freebie and i still won’t come back to your shop

5) No, i don’t want your craptastic desserts with my order

6) Your previous delivery order did not want my pizza and i did not want his, you keep the order and i’ll keep your tip

7) I like my coke cold and my pizza at least warm, not the other way around

8) When you drop my pizza and leave it all over the inside of the box, just go get me a new one and i’ll actually pay for the order and cover the tip if you explain what happened and let me know you did your best instead of hoping to lie to me

9) When i see your old beater driving through the neighborhood at 70 mph I dread the day you are going to hit one of the kids that live on the block, you will ruin your life and the childs

10) Thank you for the random garbage you tape to the outside of the pizza box, i love having additional trash to deal with!

11) I paid for two toppings, why do you insist on putting half the amount of toppings on the pizza for each one?

12) I order online, wtf do you only post your deals in the carryout store window?

13) I’m sorry that you are the only worker in the store and you can’t manage all of your customers but here’s some advice for you. Your management sucks, i won’t order there any more and you should go to another pizza joint around the corner that actually gives a crap.

I’ve never understood why people think it’s okay to be rude, unkind or just downright mean to the person you are asking to bring you food that is safe to eat, whether it be in a restaurant or delivered to your home. They are providing you a service and the better you treat them, the better service you’ll receive. Smarten up, people and respect your fellow human beings!

Just remember though, when your store charges a delivery fee, I take that right out of your tip. Sorry, I have the price of the pizza itself and the tip…delivery fee comes from one of those two…and it isn’t the price of the pizza. Also, a tip isn’t mandatory, so quit acting like it is. I tip, and I tip well for the service provide, also having worked the food industry, but quit acting like its mandatory that the customers give you something extra, it isn’t. If the service sucked, no tip. Delivery fee? Reduced tip.

That ‘get off your phone’ one should be applied to all retailers. I don’t know how many times I’ve seen some jerk in line at the store and not know what’s going on because he’s too engrossed in his text/call/video to pay attention to the cashier. Unfortunately, they aren’t allowed to refuse service to someone just because they’re exceedingly rude. (ask a manager – the dollar rules. If they are paying for it, then they can be as rude as they like to the cashiers)

I will tip when the driver/waiter has gone above and beyond. To me the tip must be deserved, I wil not give away free handouts for slow or shotty service. I feel that paying full price for mediocre service is all Im obliged and willing to pay. If my pizza takes longer than an hour to be delivered I usually wont tip. Likewise, if Im in a resturaunt and my server is lacking, I will not leave a tip. I also wont return to that establishment for several months at least, just in case Im recognized ad subjected to even worse service.

It’d be great if this was posted as a list, instead of a slideshow that glitches every time I get past slide #6… I understand that pageviews are a big deal for websites, but I’ve now tried to look at this on my cell phone, my work computer, and my personal laptop. It’s glitched repeatedly on all three. I was looking for a quick giggle before getting back to work, and instead got a hassle. Disappointing.

I have no clue as to why this page keeps messing up but it is annoying. I click “next” on the photos and when it gets to #4 it just goes white and does not load a picture or caption. Please fix this issue.

If you don’t like working for a pizza delivery place, then go get another minimum wage job like waiting tables.

they forgot to mention a few important ones.. I worked in pizza for a decade (Even ending up owning my own restaurant). Cheapo customers will throw at the pizza drivers face “your boss is charging me delivery fee so take it up with him for no tip” OK the delivery fee covers the cost of the place having to replace the driver while they are gone. Drivers do more than deliver, when they are at the store they are cleaning, making pizzas, prepping etc. Oh then theres the customers “you get part of the delivery fee right”. Yes they do but just a small amount to ensure the gas is paid at least since theres tons of cheapos.. The tips go into repairing the cars as well. Everyone knows who doesnt tip, and everyone will fight not to deliver to your place “omg its mr jones, no you take it”. There will actually be fights amongst drivers not to deliver to you. If theres more than one delivery, usually drivers will plan yours last (non tipper). So over all you will get bad service if you dont tip.

very annoying to have to click a page to get the next “thing,”

The pizza guy is out at WORK while you all sit here and pick apart each others comments about them. Don’t you all have anything better to do? SMDH.

#1 is why online ordering is so great. If only indecisive people (or those who don’t know what specials are on) would use it.

I only did pizza delivery for three weeks, but what stuck in my mind most was that some people refuse to understand why we need their address in order to deliver!

18. Keep it short and sweet.- Every delivery person that has come to my door has never really been friendly. Just says how much and hands off the food.

This article is dumb. Please delete it.

A tip is supposed to be “Here, you did an extra great job, here is a little something extra for you!” Not: “Oh, you did your job like you are supposed to. Here is some extra money because I have to give it to you or you will spit in my food.”

I used to be a pizza delivery guy. The reimbursement is usually rather small. I’ve never seen a tip included in the bill. When a delivery charge was added to the bill, I usually got the whole thing.

23 – false, i love delivering across the street. they still tip, and you are back at the store ready for the next tip within minutes. please order if you are across the street, we’d love the business.

I deliver p/t for Macks pizza here in South philly ! A deivery charge is NOT a TIP! Some places DO not give all the deliver charge to drivers only a % of it! They deliver to areas that DO NOT tip at all not a dime! Drivers are highest rate of robberies and killings in USA! When you order a pizza remember this fact YOUR not the only order going up on the board there is 10-20 orders ahead of you pickup and delivery! Know what you want on your pizza before ordering and if your calling a busy pizzeria on a busy night expect the 1 hr time to get your pizza ! Now if pizza is cold or sloppy then do not tip at all. Call place and complain they will either send you another pizza straight away allowing you to keep the damaged or cold one and no charge! BUT do not do it constently as one i heard did and owner gave that order him self to driver out of oven into thermal bag in 30 seconds out the door delivered in 5 minutes beech got caught calling to comaplin it was cold! Owner mike got on phone told her to go F herself and never call again for fraud complaints. I ordered a pick up other day small white pizza for wife a itailain hoagie for me pizza was RED< Called them immediately complained and got credit for FREE one next time wife was too hungry to wait 20 mins for another one! I never delivered a cold pizza ever only a warm one once years ago had 5 at once the last one was over 3 miles from shop customer instantly opened box and placed back of his hand on pie and loudly said it's not cold it's warm but not cold it's just warm!.
I shrugged and said sorry but i will take it back but it might be another hour to get you next one! HE said ok and gave pizza back to have another sent out !

PSTTTT he got same pie reaheted and driver only got that order straight to him!

I lost the tip customer is happy and business keeps customer! IF you want pizza delivered in 30 mins call a small pizzeria that is restricted area and only has Pizza on menu one size pizza large thats it ! This is what we do at macks in philly i can deliver 3 within an hours time that are far apart !

But most are in same area within a mile from shop ! so i make them all in 30 minutes. Each pizza ordered is amde fresh so it takes 20 mins to prepare and cook. Sorry folks their is no fast cook ovens around or dough that cooks in 5 minutes or cheese or sauce! Ovens are set at 450 highest any higher will not cook pies right and will not taste right !

Interesting, I WISH I could work 12 – 14 hour shifts, and delivering pizza in a rental car is illegal… I still LOVE pizza, could eat it every day.