
Should Everyone Read This? Yes! I vote for this story

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“ Make doormats welcoming. Shake 'em, wash 'em, swat 'em with a broom. They're your front line against tracked-in dirt�so keep them clean enough to function at peak efficiency. ”



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Working at the post office, I'm used to dealing with a moody public. So when one irate customer stormed my desk, I responded in my calmest voice, "What's the trouble?" "I went out this morning," she began, "and when I came home I found a card saying the mailman tried to deliver a package but no one was home. My husband was in all morning. He never heard a thing!" After apologizing, I got her parcel. "Oh, good," she gushed. "We've been waiting for this for ages." "What is it?" I asked. "My husband's new hearing aid."
-- Simon Lindley


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