Doing the Right Thing
On the low end of the spectrum, Malaysia's capital, Kuala Lumpur, and Hong Kong tied for the worst performance.
In each city, just 13 of the 30 phones were returned.
In one particularly egregious Hong Kong incident, a security guard along the city's Causeway Bay picked up a ringing phone, asked a group of smokers if it was theirs, then wrapped it in a piece of paper. Confronted by the reporter, the guard stammered, "What phone? I didn't see any phone. If you've mislaid something, report it to Lost and Found." The phone was plainly visible in his hand.
Happily, an incident in New York's Harlem section was more representative. (New York, which topped the magazine's 2006 global courtesy test, tied for fifth place with Mumbai, India, and Manila, Philippines, this time around. The return rate for all three was 80 percent.)
Scooping a ringing phone off the pavement, 16-year-old Johnnie Sparrow arranged to meet a reporter that evening. Arriving at the scheduled time, flanked by a group of younger neighborhood boys who clearly looked up to him, Johnnie was surprised to learn that the lost phone wasn't lost at all. But he was proud, too, of how he reacted when he found it.
"I did the right thing," he said with a smile.


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