When you lack a clear train of thought
Strong opinions and emotions can often mess with your train of thought and compromise your ability to deliver an articulate message or response. In situations like these, texting may be preferred because it allows you to plan out and revise your message in a way you could not do during a phone call, when rash or frenzied thoughts and words may make you difficult to understand or cause the recipient of your communication to take you less seriously. Avoid these phrases that will make any argument worse.
When you travel
When you’re in transit, chatting on the phone can be irritating and insensitive to those around you. This is especially true for commuters in transit after a long day of work. If you’re en route to dinner from the office and are running five minutes behind, shoot a quick text to your dining companion instead of calling. These are other annoying texting habits to avoid.