32 Things Your Salesclerk Won’t Tell You
Salesclerks give us the scoop on what really goes on at retail stores.
We reward kindness
If a good customer buys a dress, I’ll hang it up for her and put it in a nice plastic bag. But if you’ve been rude to me, I’ll smush it into a bag that’s too small. Find out some more secrets your mall salesperson won’t tell you.
I’m not here to chat with you
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Even though I seem friendly, I’m not your friend. Please don’t take me hostage with your small talk.
I won’t ask yes-or-no questions
Instead of “Can I help you?” I’ll ask something open-ended like “What can I help you find today?” Check out these vintage photos of what your favorite retail stores used to look like.
My pet peeve?
Customers who paw through a stack of shirts. Now I’ve got to spend 15 minutes board-folding that whole pile again. Here are some more of the biggest pet peeves of Victoria’s Secret employees.
This isn’t a garage sale
No, I can’t give you a lower price just because you haggle.
We’re always trying to make a sale
Even though most of us don’t work on commission, sometimes we’re given a sales goal for each customer. If we meet it consistently, we’ll get bonuses and, eventually, a promotion. So when I tell you about a pair of earrings that would go perfectly with that sweater, I might have an ulterior motive. Watch out for these sneaky ways stores trick you into spending more.
We’d rather you didn’t make a scene
If you start to throw a fit in front of other customers because I won’t take a return, I’ll probably give in and offer your money back. But I really want to kick your tush.
Don’t toss that receipt
After you buy something, keep your receipt and pay attention. Most mainstream retailers promise a refund if the item goes on sale within a certain number of days after you buy it. Websites like slickdeals.net track the prices of hundreds of products from retailers such as Best Buy, Amazon, and Sears. Find out some tips for getting a refund on almost anything.