“We’re new, we don’t have any reviews”
There are many fly-by-night moving scams that bank on busy customers not vetting them. You’re under a lot of stress when you’re moving but the more you can do in advance to confirm whether a mover is legitimate, the better. Mr. Sapir recommends checking the mover’s rating on Yelp, Angie’s List, the Better Business Bureau and their ProMover accreditation from the American Moving and Storage Association. Here’s how to spot fake online reviews.
“We can give you a quote over the phone”
You should always interview at least three companies and ask them to come to your home. Because of extra fees for things like stairs, specialty packing, or disassembling and assembling of furniture no one can give you an accurate quote without visually inspecting your home and belongings, Mr. Sapir explains.
“We move everything!”
For safety reasons, federal laws prohibit moving companies from transporting any hazardous materials including paint, ammunition, propane, and other flammable items, says Randy Shacka, president of Two Men and a Truck. This means your moving company cannot move items that contain gas such as grills and lawnmowers and may not take perishable things like food, plants, or pets. It’s up to you to find out what you personally must be responsible for moving so there aren’t any surprises on moving day.