“We believe you”
This may sound counter-intuitive but you don’t want a mover who takes you at your word about how much stuff you have and how easy it will be to pack up, says Lavi Brill, sales manager of Oz Moving. “Most moves are larger in scope than people realize. Overall, the process is very extensive and time-consuming, which makes moving services more expensive than you might first think,” Brill says. “Customers commonly underreport or underestimate the size of their inventory so your mover should never assume your guess is correct.”
“We’re new, we don’t have any reviews”
There are many fly-by-night moving scams that bank on busy customers not vetting them. You’re under a lot of stress when you’re moving but the more you can do in advance to confirm whether a mover is legitimate, the better. Mr. Sapir recommends checking the mover’s rating on Yelp, Angie’s List, the Better Business Bureau and their ProMover accreditation from the American Moving and Storage Association. Here’s how to spot fake online reviews.
“We can give you a quote over the phone”
You should always interview at least three companies and ask them to come to your home. Because of extra fees for things like stairs, specialty packing, or disassembling and assembling of furniture no one can give you an accurate quote without visually inspecting your home and belongings, Mr. Sapir explains.