You wait at the gate desk when your flight is cancelled
Don’t get discouraged over a cancelled flight just yet. The best way to handle an off-schedule flight is to call the airline as you wait on line at the ticket desk. There’s a good chance you’ll reach a phone agent first. Equally as important, you won’t have to negotiate with the same frazzled agent who’s dealt with dozens of similarly disgruntled fliers. These are the things airlines won’t tell you, but every flier should know.
You expect non-peak crowds on peak days
Larger crowds lead to more chaotic parking and drop-off situations and longer wait times at security checkpoints. Plan accordingly. In general, airports are most crowded on Monday mornings and Friday afternoons, as these days bear the brunt of business travel. Expect Fridays to get even busier in the summer months as recreational travel peaks. You’ll find the biggest crowds of the year on Thanksgiving Eve as well as the Sunday after it. And unsurprisingly, the busiest week to fly is the one that falls between Christmas Eve and New Year’s Day; the Department of Transportation found that the number of long-distance travelers during this period rises by 23 percent.
You accept the first voucher on an overbooked flight
If your flight is overbooked, don’t accept the first voucher that comes your way. Airlines typically increase their offer until there are enough volunteers willing to give up their seats. If the airline bumps you involuntarily, insist on cash compensation instead of a voucher.
