That time sarcasm got the best of herracorn/Shutterstock
Ashley Davidson’s first job out of college was as an intern coordinating group lunches, happy hours, and other social activities. When one of the interns she was closer to in her 30-person class sent her a funny news article, she couldn’t wait to take part in the humor. “I meant to reply to just him with a snide, rather politically incorrect remark—except I hit reply all. Because our intern coordinator, who worked in human resources, was often included on the social emails, he swiftly responded to me making sure I knew how unprofessional my reply-all response was,” she shares. “I was really sitting at my desk absolutely mortified and couldn’t look anyone in the eye the rest of the week. It’s been nine years and I still remember it,” she says. Happen to be sarcastic? Here’s how it can make you smarter.
That time dirty talk was sent to the wrong inboxmavo/Shutterstock
When Katie Kirby was working on a project for Jim Beam, she was responsible for contracting mixologists all over the country to develop recipes for a tequila brand. Though she was based in New York, she was sending quite a few professional emails to a well-known bartender in Los Angeles. “One morning he sent me an email that was clearly intended for a woman with whom he had spent the previous evening. It’s too graphic to share, but let’s just say it included the word ‘thirsty’ and conjured up a very clear visual,” she explains. “I contemplated ignoring it but just couldn’t resist—so I replied and said ‘I’m pretty sure this wasn’t intended for me; but whoever she is, she sounds like a very lucky girl.'” His response? An appropriate, “Oh. My. God.” Here’s how to actually apologize in a way that matters.