MonkeyBusinessImages/ShutterstockIf you remember the Dunkin’ Donuts commercial from the ’80s and ’90s with the famous catchphrase “Time to make the donuts,” then you’ll recall the enthusiasm of the character who delivered that iconic line. In the ad, Fred the Baker (I bet you didn’t know he had a name) rose at the crack of dawn to bake donuts as the rest of the world slept. Although Dunkin’ might be changing its name, Fred the Baker’s enthusiasm—or notable lack thereof—lives on. But in the real world, it’s Fred the Printer who is most satisfied at his job.
According to a new ranking called the Workplace Happiness Index, Omni Systems, a global printer of labels and other supplies, had the highest ranking among companies in the U.S. for worker satisfaction. That distinction is based on a top 10 list of companies and industries with the most satisfied workers compiled by Monster, a global leader in connecting people and jobs, and kununu, the original employer review and ratings platform. Using a 5-star rating system, kununu evaluated 18 key dimensions of workplace satisfaction, looking at factors including compensation/benefits, working conditions and work-life balance, and also analyzed the data of 500,000 U.S. employee rankings and reviews, in addition to job postings to identify the companies with the highest overall level of worker happiness. Monster analyzed its job hiring data and history at these companies and matched it with their job listings.
“The results of this collaboration reveal how much today’s workforce values family,” said Chris Cho, Chief Product Officer for Monster. “They’re not only seeking a good work-life balance, but also a space where they can feel like part of a family. Reviewers frequently used words such as, ‘caring,’ ‘flexible,’ and ‘family atmosphere’ to describe their employers and coworkers. This is definitely something that employers should be paying attention to.”
Number crunchers like tax auditors took the lead when it came to overall satisfaction by industry, even though their ranking was lower overall compared to other industries.
“It’s interesting to see the mix of industries and organizations that rank highest for overall satisfaction,” says Moritz Kothe, CEO of kununu.
“While some companies have high scores on our 5-star scale rating, it’s clear from the industry specific list, with only a low three as the top ranking, that there is still work to be done in order to create a better workplace for all.”
Here’s the complete list of companies with the happiest workers:
Worker Satisfaction Companies
1. Omni Systems – 4.60
2. Berkshire Hathaway – 4.09
3. REI – 4.06
4. Progressive – 3.97
5. Kaiser Permanente Insurance Company – 3.96
6. United States Army – 3.91
7. TJX Companies – 3.90
8. In-N-Out Burger – 3.82
9. Delta Air Lines, Inc. – 3.75
10. Wawa, Inc. – 3.74
Worker Satisfaction Industries
1. Tax Consulting/Auditing – 3.11
2. Human Resources/Staffing and Resources – 2.96
3. Consulting – 2.84
4. Information Technology and Services/Network Security – 2.83
5. Research and Development/Sciences – 2.81
6. Arts/Culture/Entertainment – 2.80
7. Internet/Media – 2.77
8. Purchasing – 2.73
9. Market Research – 2.72
10. Primary & Secondary Education/Higher Education/E-Learning – 2.71