You’re not prepared for why you’re on the call
Have you ever been in a meeting or on a conference call and not sure why you’re there? So you simply dialed in and sat there, mostly in silence while another person ran the meeting? “Many people don’t know what the agenda of the call is, so they’re not prepared to contribute,” says Sarah Kaler, co-founder and CEO of Soul Powered, a women’s leadership and education and research company. When you don’t know what the agenda is, you’re not able to fully prepared in advance in a way that will add value and make meeting productive and efficient, says Kaler. In order to maximize your time and everyone else’s on the call, request information via email from the call initiator to get a sense of the purpose and desired outcome of the call so you’re prepared. Get more tips on today’s business etiquette.
You’re not primed to take notes
If you’re on a work call, always have a pen and paper, or a tablet ready, says Sharon Schweitzer, founder of Access to Culture Protocol & Etiquette Worldwide. “When the caller is about to provide an important phone number or address, and you aren’t ready, it’s mistake that speaks volumes. Don’t make them listen to you shuffling around trying to find a piece of paper.” Note taking goes further than getting a phone number, shares Vicki Salemi, career expert at Monster.com. “Taking notes is incredibly helpful as it gives you something to refer back to and follow up with questions you may have on your mind” she says. Here are some things highly organized people do every morning, so you’ll always be prepared.