Here’s How Queen Elizabeth II Found Out About Princess Diana’s Death

Here’s everything you need to know about that somber morning for the royal family.

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Queen Elizabeth II and Princess Diana had their fair share of ups and downs that were much like an actual mother/daughter relationship. Even though Prince Charles and Princess Diana had officially divorced the year before, it didn’t mean that Diana’s death was any less of a loss for Britain’s monarch.

British author, Ingrid Seward, who covered the royal family for 18 years, unearthed the heartbreaking details of what went down in the royal household on the tragic morning of August 31, 1997, in her book The Queen & Di. Here’s how Princess Diana really spent the final few weeks of her life.

The Queen was soundly asleep at Balmoral Castle, her summer home in Scotland, when she was awoken in urgency by one of her aides during the wee hours of the morning. She wrapped herself up in her old-fashioned sleeping gown to meet her son, Prince Charles, in the corridor. He informed her that Princess Diana and her lover at the time, Dodi Fayed, had gotten into a horrific car accident in Paris. All they knew was that Fayed was reported dead, but Diana had survived. As Prince Charles took more calls to get updates on Princess Diana’s condition, the Queen, in English fashion, ordered her staff to make a pot of tea. But everyone in the castle was too anxious to drink it so the tea just sat there on the table.

Initially, the Queen was told that Diana had walked from the accident virtually unscathed. Yet the good news quickly turned sour when another call rang through. Prince Charles was told, “Sir, I am very sorry to have to tell you that I’ve just had the Ambassador on the phone. The Princess died a short time ago.”  Queen Elizabeth II watched as her son’s composure broke into a puddle of tears—a raw emotion the public never saw. Even more heart-wrenching: Princess Diana’s last words before she died.

The Queen was equally in shock. In spite of her issues with Diana, Seward said that the Queen still had some affection and sympathy for her troubled former daughter-in-law. She thought she showed great potential and saw her death as “a terrible waste.” As for Diana’s sons, Prince William and Prince Harry, they continue to honor her life—but are still haunted by their final phone call.

Originally published in the August issue of Reader’s Digest magazine in 2001

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Originally Published in Reader's Digest

Ashley Lewis
Ashley is an Assistant Editor at Reader’s Digest. She received her Master’s Degree from CUNY Graduate School of Journalism in 2015. Before joining Reader’s Digest, she was a Jason Sheftell Fellow at the New York Daily News and interned at Seventeen and FOX News. When Ashley is not diligently fact-checking the magazine or writing for, she enjoys cooking (butternut squash pizza is her signature dish), binge-watching teen rom-coms on Netflix that she’s way too old for, and hiking (and falling down) mountains.