Most Trusted Mass Merchandiser Retail Store: WalMart
Sam Walton opened the first Walmart Discount City in Rogers, Arkansas in 1962. He originally wanted to buy a department store in St. Louis, Missouri, but his wife Helen insisted she wanted to live in a small town. By 1979, Walmart opened 276 stores, had 21,000 employees, and reached $1 billion in sales. Today, Walmart has nearly 11,000 stores in 28 countries. The company’s best-selling item (out of more than $405 billion in annual sales)? The humble banana has earned this honor for the past few years.
Most Trusted Online Shopping Site: Amazon
When Amazon opened its virtual doors in 1995, it offered only books. The first one sold? The scintillating Fluid Concepts & Creative Analogies: Computer Models of the Fundamental Mechanisms of Thought. Amazon began selling music, DVDs, and videos in 1998, with other consumer products available the following year. In 2014, customers ordered more than 2 billion products on the site.
Most Trusted National Pharmacy/Drug Store: Walgreens*
As a teenager, Charles Walgreen injured his finger in an accident working at a shoe factory. He could no longer play sports, so he got a job at Horton’s Drugstore in Dixon, Illinois. Walgreen later moved to Chicago and worked with some of the city’s leading pharmacists before opening his own store—just 50 x 20 feet in size—in 1901. It was known for its customer service. While taking phone orders, Walgreen repeated the order slowly and kept talking so his assistant could deliver the goods before the customer hung up the phone. Today, Walgreens is America’s largest drugstore chain with more than 8,200 stores. *Statistical tie with another brand