Most Trusted National Hotel Chain/Resort: Marriott International*
In 1927, John Willard Marriott and his wife Alice started selling A&W root beer to Washington, D.C. residents during hot, muggy summers—then turned the stand into a Hot Shoppes restaurant franchise that ultimately went public in 1954. A few years later, the family decided to go into the hotel business. In 1957, the first Marriott hotel opened in Arlington, Virginia with 365 rooms. It was the world’s first motel—inexpensive lodging specifically for motorists. Marriott now owns more than 4,100 properties around the world. *Statistical tie with another brand
Most Trusted National Hotel Chain/Resort: Hilton Hotels & Resorts*
Conrad Hilton, founder of Hilton Hotels, bought his first hotel in 1919—The Mobley, in Cisco, Texas—then acquired a number of other Texas hotels over the next few years. In 1943, Hilton became the first coast-to-coast hotel company after it acquired the Plaza and the Roosevelt in New York City (the first hotel to have TVs in guest rooms). Today, Hilton has more than 540 hotels and resorts in 78 countries, including the famed Waldorf Astoria, which is an official New York City landmark. *Statistical tie with another brand
Most Trusted Airline: Southwest Airlines
More than 136 million people flew with Southwest, the nation’s largest low-cost air carrier, last year alone. The airline has had more than 1.5 billion customers since it was founded in 1967. Fun fact: Flight attendants served more than 100 million peanuts and more than 45 million pretzels in 2014.