Costco is great for bulk shopping including everything from food and drinks to electronics and prescriptions. But the big thing Costco stores lack isn’t a product or brand-named item—it’s express checkout.
“Costco’s ability to sell merchandise at incredibly low prices is based on adhering to various operating disciplines at every turn,” Jelinek says. “Instead of having an express line—that often would be open but without a member in line—we have invested millions of dollars to speed up the entire front-end process.”
Jelinek continues to say that Costco policy indicates no more than one person in line and two behind. According to Jelinek, the average checkout time is just over one minute. Did you know any of these secrets Costco employees won’t tell you?