Check the warranty
goodluz/Shutterstock Jeremy Anderson, owner of Aire Serv in Las Vegas, Nevada, encourages customers to always have their technician check the warranty on their broken item through the manufacturer. Many times, if the warranty is less than 10 years old you could have parts under warranty that you can get for free or at a discounted price. Some technicians may ignore the facts that the item is under warranty to make a little extra money.
WAYHOME studio/Shutterstock Always make sure to use a contractor with lots of experience that can provide you with trustworthy references. “My rule of thumb is at least three references, and the homeowner must speak to all three prior to agreeing to any work,” says Rose. “If the contractor cannot provide references, that is a clear indication that they are new to the industry or that there is something fishy.”
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