Research, research, research
wavebreakmedia/Shutterstock Before you pick a company for your home improvement project do lots of research. A lot of online review sites have been created in the last couple of years that make finding a reputable company much easier. “Researching previous customer opinions will provide potential customers a better idea of what to expect,” says Dina Dwyer-Owens from Neighborly, a community of home service experts. “Confirm that a company has no complaints from the Better Business Bureau, a reputable source for trustworthy businesses.”
Get a contract
wrangler/Shutterstock Demand a written contract that lists the specific work to be done, costs, materials to be used, start and completion dates, and warranty information on products and installation. Read the fine print carefully and do not permit work before signing it.
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boonchoke/Shutterstock Make sure you establish a strong connection with your contractor before any work starts. They should know what your expectations are for the project and that those expectations should be outlined in your contract. “Additionally, if the service isn’t living up to expectations from the established agreement, it’s vital to speak about it with the provider. If the company isn’t responding, isn’t open to regular communication or is taking a long time to respond, it may be time to research and hire a new service provider,” Dwyer-Owens says.