Make sure you establish a strong connection with your contractor before any work starts. They should know what your expectations are for the project and that those expectations should be outlined in your contract. “Additionally, if the service isn’t living up to expectations from the established agreement, it’s vital to speak about it with the provider. If the company isn’t responding, isn’t open to regular communication or is taking a long time to respond, it may be time to research and hire a new service provider,” Dwyer-Owens says.
Be cautiousIakov Filimonov/Shutterstock
Be extremely cautious of door-to-door salesman offering to give you to best deal on a home repair project. Take the company’s information and tell them you’ll contact them if you need work done. If the salesman pushes you to make a decision fast, don’t trust them. Always think over big decisions, such as home improvement projects, for at least a day. Be especially wary if the contractor drives a vehicle with no company name and phone number or with out-of-state license plates. Also, after you’ve hired a contractor make sure you know the specific time they’re planning to come and their name. Only let them in your house to do work if the information lines up. Read up on these secrets contractors wish first-time home buyers knew.
Look up the problem yourselfLightField Studios/Shutterstock
Many repair technicians will try to charge you for a bigger job than you need so they can make more money. If you know that something is wrong with your house, research how other people have fixed it online. A scam that George Strauch, owner of Glass Doctor in Ramsey, NJ, sees a lot is people being charged for completely new windows when a simple solution was available. “When the temperatures inside and outside the home vary drastically, many windows will build moisture on the inside,” says Strauch. “People believe that something is wrong with their windows and many repair technicians will take advantage of this, suggesting that either their windows are old, not sealing properly, or are cracked.” Then, homeowners end up spending thousands of dollars on new windows that they didn’t actually need.