I Don’t Say “Hey” Pro Bono
A lawyer e-mailed a client: “Dear Jennifer: Thought I saw you on the street the other day. Crossed over to say hello, but it wasn’t you, so I went back. One tenth of an hour: $30.”
Some of my co-workers and I decided to remove the small, wooden suggestion box from our office because it had received so few entries. We stuck the box on top of a seven-foot-high metal storage cabinet and then promptly forgot about it. Months later, when the box was moved during remodeling, we found a single slip of paper inside. The suggestion read, "Lower the box!"