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11 Secrets Best Buy Employees Won’t Tell You

Updated: Oct. 22, 2021

Get ready to save BIG on your next electronics purchase.

People Look at Televisions While Shopping at a Best Buy Store in Mesquite Texas Usa 28 November 2012 Us Consumer Confidence in November Reached Its Highest Level Since February 2008 Rising to 73 7 From a Revised Estimate of 73 1 the New York-based Conference Board Said 27 November 2012 Lynn Franco Director of Economic Indicators at the Conference Board Said Consumers Over the Past Few Months Have Become More Upbeat About the Job Market This Turnaround in Sentiment is Helping to Boost Confidence the 73 7 Level Puts the Consumer Confidence Index at Its Highest Level in More Than Four and a Half Years and Indicates That Us Household Spending Will Continue to Grow United States Mesquite
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We can offer a lower price

A lot of customers don’t know about Best Buy’s generous price-match policy. If you can find a better price from certain online retailers (including Amazon) or a local competitor, the store will lower the cost just for you.

Best Buy electronics store employee Maddy Cooke, a criminology major in college, helps a customer looking to purchase an item, during a Black Friday sale that started at midnight, in Broomfield, Colo., early . Black Friday, the day when retailers traditionally turn a profit for the year, got a jump start this year as many stores opened just as families were finishing up Thanksgiving dinner
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Let us do the grunt work of comparing prices

Even if you want to take advantage of price matching, don’t waste your time researching prices before you get to the store. Best Buy employees can quickly call up all of the store’s competitors, so don’t be shy about asking them to check them out for you. Learn why you should buy electronics from airport Best Buy kiosks.

A Person Uses a Credit Card to Complete a Purchase at a Best Buy Store in New York New York Usa On 09 December 2008 Retailers in the Us Are Preparing For a Slower Than Normal Holiday Sales Season Due to the Country's Recession
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We can prevent buyer’s remorse

That price-match guarantee? It still applies even after you’ve swiped your card. As long as it’s within your return/exchange period (usually 15 days), you can still request a lower price if you spot one at Best Buy or its competitors. Check out which 14 stores have the best return policies.

Mikel Calderon, right, buys a BlackBerry PlayBook tablet at a Best Buy store in San Francisco
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We’ll buy outdated electronics

That old MP3 player you’ve been holding on to could have some value after all, thanks to Best Buy’s trade-in program. “If you have old electronics you either won’t use or can’t sell, take them into the store and Best Buy might offer a discount on a future purchase,” says Sara Skirboll, shopping and trends expert at RetailMeNot. For instance, the store currently estimates it can give you $14 for a second-generation iPod Nano.

Shoppers on Black Friday at the Best Buy in Burbank California Usa on 27 November 2009 the Day After Thanksgiving is Called 'Black Friday' Because It is the Day Many Merchants Begin to Show a Profit For the Year As the Holiday Shopping Season Begins United States Burbank
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We recycle for you

Even if Best Buy can’t give you store credit for your electronics, employees can still recycle them for you. No matter how old it is, they’ll take it off your hands (and keep it out of landfills). You might even get a discount, like 15 percent off new printer cartridges for bringing in empty ones. Check your local store’s offers.

A Best Buy customer, left, gets change from a Best Buy saleswoman, right, in Mountain View, Calif
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Sign up for secret deals

“Like many other retailers, Best Buy has a loyalty program for its faithful shoppers,” says Skirboll. Even at the free My Best Buy base level, you can earn $5 for every $500 you spend. You’ll also get access to exclusive member discounts.

Michael O'Neil, Ara Gregorian Customer Michael O'Neil, left, is assisted by Best Buy sales associate, Ara Gregorian, as he shops for a laptop computer at Best Buy store in Glendale, Calif., . Shoppers shrugged off higher gas prices and cool temperatures to give retailers a surprisingly strong March
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Check for open-box deals

Whether the product was used as an in-store display or returned by a customer, open-box items are cheaper than new ones. Best Buy employees give it a rating, from Excellent-Certified to Fair, so you know what you’re getting—plus, you get another perk. Unlike pre-owned or refurbished items, which usually have a limited or 90-day warranty, open-box deals are generally covered under a full warranty. Find out which electronics are best to buy used instead of new.

Two happy best girlfriends hands holding smart phone and using credit card for online shopping.Online shopping concept.Close up
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Don’t stress about shipping fees

As long as you’re spending $35 or more, Best Buy will give you free shipping. Cheaper items are no sweat either. If it isn’t in stock at your store, you can get it shipped there for free, so going out of your way could pay off (literally).

People Shop For Black Friday Bargains at the Best Buy in Midtown Manhattan in New York New York Usa 27 November 2015 Black Friday is the Day Following Thanksgiving and the Traditional Beginning of the Christmas Shopping Season in Recent Years Retailers Have Been Opening on Thanksgiving United States New York
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Wait for a holiday

Especially when it comes to big-ticket items, a little patience could lead to big savings. “Big holiday time periods can bring significant discounts on many items,” says Skirboll. “For instance, Black Friday offers many deals from TVs, computers, and accessories.”

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Sign up for updates

Subscribing to Best Buy’s email newsletters is one of the easiest ways to stay on top of any deals, says Skirboll. “These heavy price tag items are not always at full price and Best Buy sends updates on offerings and promotions they have going on,” she says.

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Give us a “like”

If another email newsletter is the last thing you need, check social media for promotion updates. “Following Best Buy on social media channels like Twitter and Facebook also gives you a leg up on other shoppers to stay up to date on the latest sales,” says Skirboll. For even more deals on electronics and more, here are 11 money-saving secrets Target employees won’t tell you.