E-Mail Code of Conduct: 9 Tips to Control Your Inbox
Follow these tips to make the most of your emails.
Respect the recipient’s time
The onus is on the sender to minimize the time e-mail takes to process.
Start with a subject line that clearly describes the topic. If the e-mail is longer than five sentences, provide your reason for writing in the first line. Here’s how to write a perfect email.
Avoid open-ended questions
Don’t send a four-paragraph e-mail followed by “Thoughts?” Even well-intended open questions like “How can I help?” may not be that helpful. Keep these annoying phrases out of your email.
Tighten the thread
It’s rare that an e-mail thread should extend to more than three e-mails.
Don’t use graphics files as logos or signatures that appear as attachments. Also, don’t send text as an attachment when it could have been included in the body of the e-mail.