Sometimes when we’re negotiating, I’ll say I have to get a manager involved
Then I’ll have another collector be the “bad cop.” The theory is that just having another voice on the line will open up your wallet. You should know these 32 secrets about your tax accountant that they’ll never tell you.
Always check whether the debt has passed the statute of limitations in your state
See a list at creditcards.com. If it has, we can’t sue you or put it in your credit report. However, if you make any kind of payment or even acknowledge the debt, that usually starts the clock over.
If you decide to settle, I am trained to “take your application”
In a bored voice, I ask for your cell number, your spouse’s work phone, and so on, as if I’m filling out a form. But it’s just a way to get the information we need to find you in case the settlement falls through. Check out these financial terms everyone should know by the time they’re 40.