The 3 Words Disney Employees Aren’t Allowed to Say

You'll never, ever hear a Disney employee say this.

Disney isn’t “the happiest place on earth” without reason. Behind all of the magic, there are tens of thousands of employees making it all possible. (In Disney World alone, there are 62,000 workers, according to Today.)

But with that many employees, there needs to be some guidelines. This is especially true for the employees who dress up as Disney characters. But no matter what, Disney cast members are never, ever allowed to say these three words: “I don’t know.”

“If a guest asks you a question, you always have to have an answer, no exceptions,” according to an anonymous former cast member. “If you don’t know it, find out, but don’t say you don’t know. If it’s a silly question, make up a silly answer. If a child asks you what Tinker Bell eats before her flight across the Magic Kingdom during the fireworks, you better come up with an answer quickly. (Answer: very tiny apples.)” Here are more secrets Disney employees won’t tell you.

That’s not the only Disney secret that has leaked, though. There’s also a hotel suite hidden inside Cinderella’s Castle and a very exclusive restaurant in Disneyland with a 14-year waiting list. Not to mention, Disney’s new Pandora park is chock-full of insider secrets, too. Who’s up for a much-needed Disney vacation? Next, check out the 15 etiquette rules all Disney employees must follow.

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Brittany Gibson
Brittany Gibson is a regular contributor to’s culture, food, health, and travel sections. She was previously an editorial intern for and Westchester Magazine. Her articles have appeared on Buzzfeed, Business Insider, AOL, Yahoo, and MSN, among other sites. She earned a BA in English from the University of Connecticut