Consulting the Experts

The computer in my high school classroom was acting up. After watching me struggle with it, a student explained that my hard drive had crashed. So I called IT. "Can someone look at my computer?"

I asked. "The hard drive crashed."

"We can’t just send people down on your say-so," said the specialist. "How do you know that’s the problem?"

"A student told me."

"We’ll send someone right over."

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