I was working as a phone-order representative for a textbook publisher. One very busy day, many customers had been put on hold. When I took my next call, I heard a soft yet annoyed voice on the line muttering, "Darn, darn, damn, darn, darn it!"
I chuckled and said, "What may I help you with today?"
There was a brief silence, followed by, "I’m so sorry. I wish to place an order."
"Don’t be sorry," I replied. "That’s hardly the worst thing I’ve heard today. Now, first I need your name."
"Oh, dear," she said, "how embarrassing. My name is Sister Patience."